Receptionist - State Farm Agent Team Member

Paul McMurry - State Farm Agent; Bossier City (LA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Opportunity for advancement

401(k) matching

Bonus based on performance

Job summary

Paul McMurry - State Farm Agent is seeking a Receptionist - Team Member to join our insurance team. You will warmly greet customers, manage scheduling, and handle inquiries while maintaining accurate records.

Ideal candidates are organized, detail-oriented, with strong communication and multitasking abilities and a willingness to engage in sales conversations to identify insurance opportunities. Proficiency in Microsoft Office and CRM systems is preferred, with a commitment to delivering

Qualifications

• Previous experience in receptionist or customer service role.
• Strong communication and interpersonal abilities.
• Excellent organizational and multitasking skills.
• Comfortable with sales conversations and identifying opportunities.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service experience

Communication skills

Organizational skills

Sales conversations

Multitasking

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• Opportunity for advancement
• 401(k) matching
• Bonus based on performance

ROLE DESCRIPTION:

Paul McMurry - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.