Receptionist - State Farm Agent Team Member

Brandy Whiteside - State Farm Agent; Austin (TX); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Flexible schedule

Paid time off

Job summary

A leading insurance agency in Austin, Texas is seeking a Receptionist - State Farm Agent Team Member to provide exceptional customer service and support. The candidate will greet customers warmly, manage communications, and assist in inquiries about insurance options. Ideal applicants possess strong organizational and communication skills, with previous experience in a receptionist or customer service role. This position offers the chance to grow within the insurance industry in a supportive and dynamic workplace.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.

Responsibilities

• Greet customers warmly and direct them to the right team members.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with customers to discuss insurance options.
• Provide excellent customer service and follow up on customer needs.
• Support the team with administrative tasks.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking abilities

Sales engagement

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Benefits

• Bonus based on performance
• Flexible schedule
• Paid time off

Role Description

Brandy Whiteside - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.