Receptionist - State Farm Agent Team Member

Aaron Richards - State Farm Insurance Agent; Ann Arbor (MI); On-site; USD 45,000 - 52,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Dental insurance

Vision insurance

Job summary

Aaron Richards - State Farm Insurance Agent in Ann Arbor, MI, is hiring a customer-focused team member to help establish relationships and provide service for State Farm insurance and financial products.

Join a close-knit, flexible team with opportunities for advancement, a competitive salary, and benefits including health, dental, vision, PTO, and training. You will handle inquiries, educate clients on options, and support marketing goals.

Qualifications

• Excellent communication skills across written, verbal, and listening.
• People-oriented with a customer-first mindset.
• Proactive in problem solving and teamwork.
• Interest in insurance and financial products.

Responsibilities

• Establish customer relationships and follow up with clients.
• Provide prompt, accurate customer service on policy options, billing, and claims.
• Educate customers about insurance products using needs-based reviews.
• Support the agent in marketing and meeting sales goals.

Skills

Excellent communication skills

People-oriented

Proactive in problem solving

Enthusiastic about insurance products

Job description

Responsive recruiter

Replies within 24 hours

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Dental insurance
• Vision insurance

I’ve been in the insurance business since 2008, spending my entire career with State Farm. Before opening my agency, I worked as a team member for four years, gaining valuable experience and a deep understanding of the industry.

Our team is close-knit, consisting of two full-time and one part-time team member. We pride ourselves on creating a supportive and collaborative environment where everyone is valued and encouraged to grow.

We offer competitive benefits, including PTO, medical and life insurance, and retirement plans. Joining our agency means being part of a team that is dedicated to providing exceptional service while fostering professional development. If you’re looking for a rewarding career in a supportive and welcoming agency, we’d love to have you on board!

Our office culture is built on a “people-first” philosophy, where community impact and personal growth are top priorities. We treat our team like family, celebrate successes together, and focus on creating a positive and collaborative work environment. Joining our team means becoming part of a supportive group that values hard work, teamwork, and making a meaningful difference.

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Work with the agent to establish and meet marketing goals.

Requirements

• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• People-oriented
• Proactive in problem solving

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensación $45,000.00 - $52,000.00 per year