Receptionist (SCNH)

Civitas Senior Living; North Richland Hills (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Employee Recognition Program

Employee Referral Incentives

Consistent Schedules

Job summary

Join Civitas Senior Living as a Receptionist in North Richland Hills, TX. You will welcome residents, family members, vendors, and staff, providing warm and professional service and acting as a key link in daily communications.

No prior senior living experience is required; training is provided. The role emphasizes empathy, clear communication, and collaboration across departments to maintain a welcoming lobby and efficient front desk operations.

Qualifications

• Experience in senior living or healthcare is a plus, but not mandatory; training is provided.
• Excellent communication skills with diverse audiences.
• Empathy and genuine interest in working with the elderly.

Responsibilities

• Customer Service Star: Deliver high-quality customer service with warmth and professionalism.
• Communication Hub: Answer and transfer calls, take detailed messages, and ensure prompt communication.
• Mail Management: Distribute resident and office mail, acting as a key link in the information chain.
• Administrative Support: Fax, photocopy, and assist with file maintenance, becoming a pivotal support resource.
• Lobby Ambassador: Maintain front desk and lobby areas, reflecting our commitment to cleanliness and comfort.
• Team Collaborator: Work closely with other departments, fostering a collaborative and efficient environment.

Skills

Communication skills

Empathy

Experience in senior living

Experience in healthcare

Job description

Community: StoneCreek of North Richland Hills
Address: North Richland Hills, TX

Unleash Your Potential with Passion!

Your passion for serving others isn't just a career; it's a calling. At Civitas Senior Living, we celebrate passionate individuals who are dedicated to providing top-tier customer service. Join us and bring your commitment to excellence to our Receptionist team!

As a Receptionist, you'll be the welcoming face and attentive ear, ensuring a seamless and friendly experience for residents, family members, vendors, and employees.

Responsibilities:

• Customer Service Star: Deliver high-quality customer service with warmth and professionalism.
• Communication Hub: Answer and transfer calls, take detailed messages, and ensure prompt communication.
• Mail Management: Distribute resident and office mail, acting as a key link in the information chain.
• Administrative Support: Fax, photocopy, and assist with file maintenance, becoming a pivotal support resource.
• Lobby Ambassador: Maintain front desk and lobby areas, reflecting our commitment to cleanliness and comfort.
• Team Collaborator: Work closely with other departments, fostering a collaborative and efficient environment.

Receptionist Job Requirements: Your Qualities

• Experience: Prior work in senior living or healthcare is a plus, yet not mandatory. Training is provided.
• Communication Skills: Exceptional ability to communicate with a diverse audience.
• Empathy: Compassion and genuine interest in working with the elderly.

Benefits of Joining Civitas Senior Living: More than Just a Job

• Recognition: Employee Recognition Program
• Community: Employee Referral Incentives, Consistent Schedules

Join Civitas Senior Living, a Certified Great Place to Work!

90% of our team affirms that their work has profound significance, transcending "just a job." It's an inspiring, vibrant community.

Our Mission Statement: Passion in Every Aspect

As a condition of employment at a Civitas Senior Living community, all new hires will be asked to complete a screening process as required by state regulations. All offers of employment are contingent upon the successful completion of this process. Residency within the State that this Community/Location operates in is a condition of employment.

Your passion is our strength.