Evening Receptionist (TRO)

Civitas Senior Living; Austin (TX); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Employee Recognition Program

Consistent Schedules

Employee Referral Incentives

Job summary

Civitas Senior Living in Texas is seeking a compassionate Receptionist to welcome residents, family members, vendors, and staff at the front desk, ensuring a warm, professional first impression.

You will answer calls, transfer messages, manage mail, and provide light administrative support, while coordinating with other departments to keep the lobby tidy and inviting.

Training is provided; we value empathy, clear communication, and reliability in every interaction.

Qualifications

• Experience in senior living or healthcare is a plus; training is provided.

Responsibilities

• Deliver high-quality customer service with warmth and professionalism.
• Answer and transfer calls, take detailed messages, and ensure prompt communication.
• Distribute resident and office mail, acting as a key link in the information chain.
• Fax, photocopy, and assist with file maintenance, becoming a pivotal support resource.
• Maintain front desk and lobby areas, reflecting our commitment to cleanliness and comfort.
• Work closely with other departments, fostering a collaborative and efficient environment.

Skills

Customer service

Communication skills

Empathy

Job description

Unleash Your Potential with Passion!

Your passion for serving others isn't just a career; it's a calling. At Civitas Senior Living, we celebrate passionate individuals who are dedicated to providing top-tier customer service. Join us and bring your commitment to excellence to our Receptionist team!

As a Receptionist, you'll be the welcoming face and attentive ear, ensuring a seamless and friendly experience for residents, family members, vendors, and employees.

Responsibilities:

• Customer Service Star: Deliver high-quality customer service with warmth and professionalism.
• Communication Hub: Answer and transfer calls, take detailed messages, and ensure prompt communication.
• Mail Management: Distribute resident and office mail, acting as a key link in the information chain.
• Administrative Support: Fax, photocopy, and assist with file maintenance, becoming a pivotal support resource.
• Lobby Ambassador: Maintain front desk and lobby areas, reflecting our commitment to cleanliness and comfort.
• Team Collaborator: Work closely with other departments, fostering a collaborative and efficient environment.

Receptionist Job Requirements: Your Qualities

• Experience: Prior work in senior living or healthcare is a plus, yet not mandatory. Training is provided.
• Communication Skills: Exceptional ability to communicate with a diverse audience.
• Empathy: Compassion and genuine interest in working with the elderly.

Benefits of Joining Civitas Senior Living: More than Just a Job

• Recognition: Employee Recognition Program
• Community: Employee Referral Incentives, Consistent Schedules

Join Civitas Senior Living, a Certified Great Place to Work!

90% of our team affirms that their work has profound significance, transcending "just a job." It's an inspiring, vibrant community.

Our Mission Statement: Passion in Every Aspect

As a condition of employment at a Civitas Senior Living community, all new hires will be asked to complete a screening process as required by state regulations. All offers of employment are contingent upon the successful completion of this process. Residency within the State that this Community/Location operates in is a condition of employment.