Receptionist-PRN-Internal Medicine-Provo

Revere Health; Provo (UT); On-site; USD 42,981,000 - 57,308,000; Full time

Job summary

Revere Health in Utah is seeking an ON CALL Receptionist for our Internal Medicine/Endocrinology office. You will take inbound calls, schedule appointments, and relay messages to providers.

Ideal candidates are bilingual in Spanish with strong computer, telephone, and communication skills. High school diploma required; medical office experience is a plus.

Qualifications

• Bilingual Spanish speaking.
• Excellent computer, telephone, and communication skills.
• Customer service, organization, and attention to detail.
• Dependable, a team player, friendly and professional.
• Multitask in a fast-paced environment.
• High school diploma or equivalent.

Responsibilities

• Take calls from patients and schedule appointments.
• Maintain patient demographics, insurance, and billing information.
• Refer inquiries and protect patient confidentiality.
• Operate a multi-line telephone system and support staff.
• Follow office policies and procedures.

Skills

Bilingual Spanish

Customer service

Communication

Organization

Multitasking

Education

High school diploma or equivalent

Job description

At Revere Health, we believe there is a better path to healing and healthcare maintenance, and we’re working on this mission—one patient at a time. We’re a national leader in a movement called value-base care which aims to improve treatment outcomes and keep costs down. Our internal culture is one that promotes respect and consistently recognizes the impact that individual employees have on the mission of the organization.

Position Summary:

ON CALL Receptionist needed for our busy Internal Medicine/Endocrinology office. Taking inbound phone calls from our patients, scheduling appointments and taking messages for our providers. Successful candidate must maintain a professional image in the office and in all communications. Must be able to multi-task while maintaining good patient and staff relations along with providing outstanding customer service.

Essential Job Functions:

Taking phone calls from patients, answering or referring inquires appropriately. Optimizes patient satisfaction, utilization by scheduling appointments by telephone or in person through computer software systems. Contributes to team effort by accomplishing related results as needed. Ability to sit or stand for prolonged periods of time. Maintains patient records by obtaining and accurately recording patient demographics, insurance, and billing information. Responds appropriately to unexpected office events and situations. Protects the right of patients by maintaining confidentiality of personal, health and financial information. Maintains operations by following policies and procedures. Other duties as assigned.

Qualifications:

Bilingual spanish speaking. Excellent computer, telephone, and communication skills. Customer service skills, organization, and attention to detail. Dependable, a team player, friendly and professional. Must be able to multitask in a fast-paced and stressful environment and manage a multi-line telephone system. Medical office experience preferred but not required. High school diploma or equivalent.

Hours:

0-40 Monday-Friday