RECEPTIONIST PRN

River Oaks, Inc.; Harahan (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

River Oaks Hospital in the New Orleans area seeks a dynamic Receptionist-PRN to manage front-desk interactions, screen visitors, and handle calls with professionalism. You will support a welcoming environment and assist with information flow across departments, ensuring confidentiality and accuracy in routine communications.

This role requires a friendly, dependable individual capable of multitasking in a fast-paced healthcare setting, with adherence to safety and intake procedures.

Qualifications

• Greet patients, visitors and staff promptly and pleasantly.
• Answer and route phone calls and messages clearly and promptly.
• Maintain hospital security and follow safety procedures.
• Provide routine information to callers and visitors with confidentiality.
• Follow intake procedures when patients arrive, including collecting insurance information.

Responsibilities

• Greet patients, visitors and staff entering the facility in a courteous and clear manner.
• Answer incoming calls, route messages, and provide information as needed.
• Support security by adhering to safety procedures for potentially disruptive individuals.
• Share accurate information about services, events and locations while upholding privacy.
• Assist with patient intake by greeting and collecting insurance information.

Job description

Responsibilities

River Oaks Hospital, located in metropolitan New Orleans, Louisiana, is a private psychiatric facility for adults, adolescents and children. Since 1970, River Oaks has established a tradition of excellence in the treatment of acute psychiatric illness, dual diagnosis, alcohol and drug detoxification, trauma based disorders, compulsive behaviors, and eating disorders, River Oaks has provided quality treatment to service individuals suffering from mental illness, and/or addictive disorders. Situated on a 14-acre campus, services are available at all levels of care (inpatient, day or partial hospitalization, outpatient, and intensive outpatient).

River Oaks Hospital is seeking a dynamic and talented RECEPTIONIST- PRN who facilitates the flow of facility information; to provide a positive, responsive environment for receiving internal and external customers via telephone and face-to-face interactions. This position provides screenings to incoming employees and visitors to River Oaks Hospital

Qualifications

Job Duties may include but are not limited to:

• Promptly greets patients, visitors and staff who enter facility; makes eye contact with and greets walk-in guests in a pleasant courteous and clear tone of voice.
• Answers and responds to incoming telephone calls; answers phone promptly; speaks in a pleasant, courteous, and clear manner; Routes telephone and in-person messages accurately, completely, and promptly.
• Maintain hospital security by following safety procedures for callers or visitors displaying threatening or other potentially dangerous or disruptive behaviors.
• Provides routine organization-related information to callers and visitors; consistently communicates within boundaries of confidentiality polies and procedures; demonstrates a thorough knowledge of basic organization services and sites of operation, times and dates of routine and special events, and other essential information typically sought from callers and visitors; information provided is consistently accurate and clear.
• Follows organizations intake procedures when patients or prospective patients arrive. Upon entry, greet patient and gather patient’s insurance information.

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune500® corporation, annual revenues during 2025 were $17.4billion. In 2026, UHS was again recognized as one of FortuneWorld’s Most Admired Companies™ and in 2025, was listed in Forbes ranking of America’s Largest Public Companies.

Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. For additional information visit www.uhs.com.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.