RECEPTIONIST PRN

River Oaks Hospital; Harahan (LA); On-site; USD 20,664 - 24,796; Full time

Job summary

River Oaks Hospital, a private psychiatric facility located near New Orleans, Louisiana, seeks a dynamic RECEPTIONIST- PRN to facilitate information flow and create a positive environment for patients, visitors, and staff. The role includes screening incoming employees and visitors and ensuring polite, confidential service at the front desk.

The receptionist will greet individuals, answer calls, route messages, and assist with intake procedures while upholding hospital policies and security

Qualifications

• Experience delivering front-desk reception and information to patients and visitors.
• Ability to handle inquiries and route messages accurately and promptly.
• Maintain confidentiality and professionalism in all interactions.
• Strong interpersonal skills and a welcoming demeanor.

Responsibilities

• Greet patients, visitors and staff entering the facility in a courteous, clear manner.
• Answer calls promptly, route messages, and provide accurate information.
• Maintain security procedures and manage potentially disruptive situations safely.
• Provide routine information about services, events, and site operations to callers and visitors.
• Follow intake procedures when patients arrive and collect insurance information.

Skills

Customer service

Phone etiquette

Professional communication

Face-to-face courtesy

Job description

Responsibilities

River Oaks Hospital, located in metropolitan New Orleans, Louisiana, is a private psychiatric facility for adults, adolescents and children. Since 1970, River Oaks has established a tradition of excellence in the treatment of acute psychiatric illness, dual diagnosis, alcohol and drug detoxification, trauma based disorders, compulsive behaviors, and eating disorders, River Oaks has provided quality treatment to service individuals suffering from mental illness, and/or addictive disorders. Situated on a 14-acre campus, services are available at all levels of care (inpatient, day or partial hospitalization, outpatient, and intensive outpatient).

Job Description

Responsibilities

River Oaks Hospital, located in metropolitan New Orleans, Louisiana, is a private psychiatric facility for adults, adolescents and children. Since 1970, River Oaks has established a tradition of excellence in the treatment of acute psychiatric illness, dual diagnosis, alcohol and drug detoxification, trauma based disorders, compulsive behaviors, and eating disorders, River Oaks has provided quality treatment to service individuals suffering from mental illness, and/or addictive disorders. Situated on a 14-acre campus, services are available at all levels of care (inpatient, day or partial hospitalization, outpatient, and intensive outpatient).

River Oaks Hospital is seeking a dynamic and talented RECEPTIONIST- PRN who facilitates the flow of facility information; to provide a positive, responsive environment for receiving internal and external customers via telephone and face-to-face interactions. This position provides screenings to incoming employees and visitors to River Oaks Hospital

Qualifications

Job Duties may include but are not limited to

• Promptly greets patients, visitors and staff who enter facility; makes eye contact with and greets walk-in guests in a pleasant courteous and clear tone of voice.
• Answers and responds to incoming telephone calls; answers phone promptly; speaks in a pleasant, courteous, and clear manner; Routes telephone and in-person messages accurately, completely, and promptly.
• Maintain hospital security by following safety procedures for callers or visitors displaying threatening or other potentially dangerous or disruptive behaviors.
• Provides routine organization-related information to callers and visitors; consistently communicates within boundaries of confidentiality polies and procedures; demonstrates a thorough knowledge of basic organization services and sites of operation, times and dates of routine and special events, and other essential information typically sought from callers and visitors; information provided is consistently accurate and clear.
• Follows organizations intake procedures when patients or prospective patients arrive. Upon entry, greet patient and gather patient’s insurance information.

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500® corporation, annual revenues during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World’s Most Admired Companies™ and in 2025, was listed in Forbes ranking of America’s Largest Public Companies.

Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. For additional information visit www.uhs.com.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

Pay Transparency

To encourage pay transparency, promote pay equity, and proactively address regulations, UHS and all our subsidiaries will comply with all applicable state or local laws or regulations which require employers to provide wage or salary range information to job applicants and employees. Salary offers may be based on key factors such as education and related experience.