Receptionist Part-Time

Summit BHC; Pleasant Valley Township (IA); On-site; USD 17,000 - 22,000; Part time

Job summary

Eagle View Behavioral Health in Bettendorf, IA is seeking a part-time Receptionist to greet visitors, answer calls, and support daily clerical tasks onsite. The role requires strong communication skills and a friendly, professional presence.

Key duties include switchboard operation, visitor registration, mail handling, basic cash handling, and data entry. You will also provide clerical support to other departments as needed in a fast-paced health care environment.

Qualifications

• High School diploma or equivalent required.
• Excellent communication and interpersonal skills.
• Preferred: 1+ year of related experience.

Responsibilities

• Operates switchboard, routes calls, and takes messages.
• Pages individuals over the central paging system as requested.
• Greets visitors and directs them to the appropriate area.
• Assists patients and employees with tasks and information.
• Sorts and delivers mail; handles incoming/outgoing mail.
• Responds to inquiries and provides general information.
• Maintains petty cash fund.
• Receives and documents deliveries.
• Performs cash receipts and G/L coding adjustments.
• Accepts payments on patient accounts and issues receipts.
• Notifies staff of visitor arrival.
• Maintains visitor log, badges as required.
• Performs data entry as assigned.
• Provides clerical support to other departments.

Skills

Communication skills

Interpersonal skills

Education

High School diploma or equivalent

Job description

Receptionist Part-Time | Eagle View Behavioral Health | Bettendorf, Iowa

About the Job:

The Receptionist is responsible for greeting and assisting all visitors, employees, answering the switchboard, responding to inquiries, connecting caller with appropriate party, paging overhead when appropriate, documenting incoming deliveries, processing incoming and outgoing mail and providing additional clerical support as requested.

Roles and Responsibilities:

ESSENTIAL FUNCTIONS:

• Operates switchboard, answers, transfers, and disseminates all incoming calls to appropriate people in a professional and courteous manner and takes messages.
• Pages individuals over the central paging system as requested and according to hospital policy.
• Greets, welcomes, and directs individuals entering the Hospital/Program promptly, assuring that all visitors, vendors and other guests are registered in the facility visitor’s log.
• Provides assistance to patients and employees, such as making changes, checking valuables, providing meal tickets, and providing postage as requested.
• Sorts and delivers incoming mail and sends outgoing mail on a timely basis.
• Handles facility inquiries and provide general information.
• Maintains petty cash fund.
• Receives and documents deliveries
• Performs cash receipt batch write-up including G/L coding.
• Accepts payments on patient accounts and writes receipts.
• Notifies facility staff of visitor’s arrival.
• Maintains security by following established procedures including monitoring guest logbook and issuing visitor badges, if required.
• Performs data entry as assigned.
• Provides clerical support to other departments, as needed.

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• High School diploma or equivalent required.
• At least one year related experience preferred.
• Excellent communications and interpersonal skills required.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

Not Applicable.

WORK LOCATION:

This position is onsite and is not a remote position.

SUPERVISORY REQUIREMENTS:

This position is an Individual Contributor

Why Eagle View Behavioral Health? Eagle View Behavioral Health offers a comprehensive benefit plan and a competitive salary commensurate with experience and qualifications. Eagle View Behavioral Health is an EOE.

Summit BHC is dedicated to serving Veterans with specialized programming at our treatment centers across the country. We recognize and value the unique strengths of the military community in supporting our mission to serve those who have served.