Receptionist - Part Time

Nissan; Grand Forks, Northern (ND, KY); Hybrid; USD 14,000 - 23,000; Part time

Benefits offered by this job

Discounted services

Employee vehicle purchase program

Paid time off to volunteer

Job summary

Rydell Auto Center in Grand Forks, ND, is seeking a part-time receptionist with excellent customer service to greet customers at our GM dealership and direct them to their destination. This role also handles basic office tasks to support Sales and Office departments.

We offer a friendly team environment where happy employees translate into happy customers. Schedule is 2-3 days per week with afternoon/evening hours, and pay is $17 per hour.

Qualifications

• Experience greeting customers and directing them to the appropriate department.
• Ability to communicate customer interests, needs and requests to staff.
• Willingness to work flexible hours including weeknights and weekends.
• Professional personal appearance and demeanor.

Responsibilities

• Answer phones and direct customers to the proper department.
• Diplomatically handle customer issues and refer to the right person for resolution.
• Communicate with callers in a professional, friendly manner and minimize hold times.
• Assist managers with clerical tasks as needed.
• Be friendly, professional and efficient with customers and colleagues.
• Learn department structures and internal procedures for efficient customer service.

Skills

Customer service

Communication

Flexibility

Professionalism

Tools

Microsoft Office

Job description

We are seeking a Part Time Receptionist with excellent customer service skills and a winning attitude. This individual will greet all customers that come in to our GM dealership and then direct them to their destination. This position will also be responsible for basic office tasks to help the Sales and Office departments.

At Rydell Auto Center, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Rydell is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.

Schedule/Pay

• Work 2-3 Days per week
• Mondays: 2pm-7pm, Tuesday-Friday: 2pm-6pm, and every other Saturday, 8a-5p
• Pay is $17/hour

Benefits

• Weoffer great “in-house” benefits including discounted services, an employee vehicle purchase program and paid time off to volunteer.

Responsibilities

• Answer phones and direct consumer to the proper department and follow up in a timely manner
• Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
• Assist the managers with various clerical duties as needed
• Be friendly, professional, courteous and efficient when working with all customers and employees
• Familiarize yourself with department structures & internal procedures for assisting customers efficiently

Qualifications

• Experience with Microsoft Office suite is a plus
• Available to work flexible hours on weeknights & weekends
• Ability to communicate customers' interests needs and requests to management and sales personnel
• Professional personal appearance

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test.