Receptionist

Rydell Cadillac; Grand Forks, Northern (ND, KY); Hybrid; USD 31,000 - 37,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Employee vehicle purchase program

Job summary

Rydell Auto Center is searching for a Full Time Receptionist who possesses excellent customer service skills and a positive attitude. This individual will greet all customers and assist in directing them to their destination, while also handling basic office tasks to support the Sales and Office departments.

The role includes answering phones, addressing customer complaints, and completing clerical duties. The company values happy employees as key to delivering award-winning service and offers

Qualifications

• Excellent customer service skills and a winning attitude.
• Professional personal appearance.
• Ability to communicate customers' interests to management.

Responsibilities

• Greet customers and direct them to their destination.
• Answer phones and direct consumers to the proper department.
• Handle customer complaints diplomatically.
• Assist managers with various clerical duties.

Skills

Customer service skills

Communication

Microsoft Office

Job description

We are seeking a Full Time Receptionist with excellent customer service skills and a winning attitude. This individual will greet all customers that come in to our GM dealership and then direct them to their destination. This position will also be responsible for basic office tasks to help the Sales and Office departments.

At Rydell Auto Center, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Rydell is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.

Schedule/Pay

• Schedule is 7am-3pm Monday-Friday
• Pay is $17/hour

Benefits

• Above-average health, vision and dental insurance with family and child coverage
• Short- and long-term disability insurance and life insurance at group rates
• After 1 year, a 401(k) with company matching dollars up to 4%
• Paid time off
• We also offer great “in-house” benefits including discounted services, an employee vehicle purchase program and paid time off to volunteer.

Responsibilities

• Answer phones and direct consumer to the proper department and follow up in a timely manner
• Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
• Assist the managers with various clerical duties as needed
• Be friendly, professional, courteous and efficient when working with all customers and employees
• Familiarize yourself with department structures & internal procedures for assisting customers efficiently

Qualifications

• Experience with Microsoft Office suite is a plus
• Ability to communicate customers' interests needs and requests to management and sales personnel
• Professional personal appearance

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test.