Receptionist - Overnight

Rockford Center; Newark (DE); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Competitive Compensation

Generous Paid Time Off – 23 days in. 1

Excellent Medical, Dental, Vision and

401(K) with company match and stock

SoFi Student Loan Refinancing Program

Job summary

Rockford Center in Newark, DE is seeking an overnight Full-time Receptionist (11pm–7:30am) to greet patients, families and visitors and handle calls with professionalism.

The role provides clerical support to the management team, manages multiple priorities, and ensures confidentiality of facility information in accordance with HIPAA.

The ideal candidate has prior medical reception experience, a high school diploma or GED, and a courteous, non-judgmental approach to diverse populations.

Qualifications

• Medical Reception experience in a hospital or emergency room setting.
• High School Diploma/GED

Responsibilities

• Greet patients, family members, and visitors in a professional, courteous manner.
• Respond to telephone inquiries in a professional, courteous manner.
• Provide clerical support to management as needed.
• Maintain confidentiality of all facility-related information per HIPAA.
• Handle multiple priorities within deadlines.

Skills

Reception experience

Customer service

Education

High School Diploma/GED

Job description

Responsibilities

Admissions is seeking a qualified, and experienced Full-time Receptionist. This opportunity is an overnight position from 11pm to 7:30am.

(A 2 WEEK ORIENTATION IS REQUIRED. MON- FRI 8:30A-5:00P)

Rockford Center is a 138-bed mental health facility located in Newark, DE, providing easy access to a full complement of inpatient and partial behavioral health programs for children and adolescents, adults, and older adults. Rockford is the only child inpatient behavioral health facility in DE, offers an experienced and tenured senior management team, and serves New Castle County and northern Maryland.

Website: Psychiatric and Substance Abuse Services | Rockford Center | Newark, DE

Position Summary

The Receptionist greets patients, family members, and visitors, and responds to telephone inquiries in a professional, courteous, and friendly manner at all times. Assists or directs patients/family members or visitors to appropriate area based on needs. Provides clerical support to management team as needed. Handles multiple priorities within appropriate task deadlines. Maintains confidentiality of all facility-related information.

Responsibilites

• Conducts ongoing and individualized nursing care duties as assigned and as dictated by the patient’s condition in accordance with physician orders and facility protocols.
• When administering PRN medications, assess for confirmed med for PRN, documents need (rationale) and its effectiveness in the medical record.
• Reports change in patient physical, mental status or episodes of seclusion or restraint to nurse manager or supervisor during each shift.
• Ensures family and physician notification is completed and documented if a patient is transported to Emergency Room, Injured, Falls or is Placed in Seclusion or Restraints.
• Collaborates with other team members in the development, implementation, and evaluation of an individualized plan of care.
• Performs treatments and therapies as ordered by physician in an appropriate and timely fashion.
• Documents patient care, findings, and psychosocial responses to nursing interventions.
• Documents PRN medications given, reason and effect
• Initiates emergency measures according to age appropriate CPR and client resuscitation protocols.
• Participates in emergency crisis interventions according to age appropriate techniques.
• Maintains confidentiality related to patient, family, client facility and staff in accordance with the Health Insurance Portability and Accountability Act (HIPAA). Provides patient care in a non-judgmental, non-discriminatory manner that considers cultural diversity and age appropriateness so that autonomy, rights, and dignity are preserved.

Benefits

• Competitive Compensation
• Generous Paid Time Off – 23 days in the first year!
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance, growing since its inception into a Fortune 500 corporation. Headquartered in King of Prussia, PA, UHS has 99,000 employees. Through its subsidiaries, UHS operates 28 acute care hospitals, 331 behavioral health facilities, 60 outpatient and other facilities in 39 U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.

Requirements

Qualifications

• Medical Reception experience in a hospital or emergency room setting.
• High School Diploma/GED

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.