Receptionist Other Staff

GL Virginia Shenandoah LLC; Glen Allen (VA); On-site; USD 17,000 - 19,000; Full time

Job summary

Elizabeth Adam Crump Health and Rehab Center in Glen Allen, VA is seeking a front desk/telephone operator to manage calls, greet visitors, and support administrative tasks at the facility entrance.

The role emphasizes customer service, confidentiality, and accurate data entry, with a pay range of $12–$14 per hour and final offers based on experience and location.

Qualifications

• Experience handling front-desk duties is preferred.
• Strong telephone etiquette and courteous communication required.
• Ability to perform data entry and filing with accuracy.

Responsibilities

• Manages the telephone and paging system.
• Answers calls timely and courteously and directs calls.
• Greets and assists visitors; maintains sign-in procedures.
• Keeps a neat, organized front entrance and work area.
• Assists administrator with special tasks and mail handling.

Skills

Customer service

Telephone etiquette

Data entry

Confidentiality

Job description

Elizabeth Adam Crump Health and Rehab Center
Glen Allen, VA 23060, USA

• Pay or shift range: $12 USD to $14 USD
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

Manages the telephone:

• Operate paging/telephone system as required.
• Answers calls timely and courteously.
• Directs calls promptly and accurately.
• Assists visitors upon arrival to the facility
• Greets visitors upon entry to the building courteously.
• Assists those visitors by giving directions or contacting the person they have come to
  visit.
• Ensures all visitors/vendors sign in.
• Demonstrates customer service skills in every interaction via phone or in person.
• Offers assistance.
• Maintains a neat and orderly work area.
• Demonstrates awareness of environment and focuses attention on the front entrance.
• Performs other clerical duties as assigned
• Assists the administrator or others with special tasks or projects.
• Performs duties related to mail handling and filing as needed.
• Prepares informational packets, brochures, etc., that are maintained in the front area for
  visitors.
• Assists with administrative duties as directed (including typical filing, posting
  accountings, data entreat.)
• Attend in-service education programs in order to meet facility education requirements.
• Be familiar with Standard Precautions, Exposure Control Plan, Fire Drill and Evacuation Procedures and know how to use the information.
• Maintain confidentiality of resident and facility records information.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.