Receptionist / Office Assistant

Emerald Nursing and Rehab Mercy; Omaha (NE); On-site; USD 30,000 - 40,000; Full time

Job summary

Emerald Nursing & Rehab Mercy is seeking a Receptionist / Office Assistant who will be responsible for managing phone calls, inquiries, and clerical duties to support the efficient operations of the facility. A compassionate individual with organizational skills is essential to contribute to the welcoming environment for residents and staff.

Benefits

Health Insurance

PTO Plan

Qualifications

• 1 year of experience in a skilled nursing or assisted living facility preferred.
• Proficient in Microsoft Office and Teams.

Responsibilities

• Facilitate efficient phone calls and inquiries.
• Monitor mail and deliveries.
• Assist Business Office Manager.

Skills

Organizational skills

Interpersonal skills

Compassion

Computer skills

Job description

Emerald Nursing & Rehab Mercy makes it top priority to care for seniors with the respect, compassion and dignity they deserve. We understand that caring is what makes a community and without a sense of caring, there can be no sense of community. It's what sets us apart from any other Healthcare Center. At Emerald Nursing & Rehab Mercy our nursing staff are overly-courteous, respectful and maintain a high level of professionalism at all times. Our primary goal is to get you back in a condition to be independent once again while maintaining a friendly environment and providing nutritionally enhanced meals. We are currently recruiting for a Receptionist / Office Assistant to join our team!

JOB SUMMARY : Receptionist / Business Office Assistant

The purpose of this position is to facilitate the efficient transfer of phone calls, personal inquiries, information, and mail to the appropriate individuals in the facility in a timely and professional manner. Besides monitoring the phone system, mail, FedEx, and UPS, there are additional clerical responsibilities which are done on a regular and as needed basis to maintain the continuous operation of the facility. You will also be an assistant to the Business Office Manager.

JOB REQUIREMENTS :

• Must be physically and mentally capable of performing routine job duties.
• Good managerial, organizational, and planning skills.
• Be personable with residents, families, and staff in a professional and cooperative manner.
• Processing Accounts Payable experience, preferred.
• Bookkeeping, record keeping and / or collections experience, preferred.
• Must have compassion, tolerance, and understanding for the elderly.
• Understanding of Resident Trust Fund policies and procedures preferred.
• Greet residents, family, and visitors in a cordial and friendly way.
• Maintain the desk and lobby area free of clutter and debris.
• Answer / forward incoming calls in a professional and courteous manner.
• Processes Accounts Payable in accordance with the business office policy and procedure
• Prepares reports and completes paperwork in a timely and neat manner
• Copy and assist with applications, employee packets, etc.
• Coordinate deliveries by signing required delivery notice and notifying the appropriate staff or department of said delivery.
• Will assist in processing accounts payable and collections responsibilities.
• Perform other related duties as assigned by the Administrator, and Business Office Manager.

QUALIFICATIONS :

• The ideal candidate has 1 year of experience with exposure to similar responsibilities within a skilled nursing or assisted living facility
• Computers skills are required. Microsoft Office, Teams, Excel, etc.
• Must be able to read, write, and speak English.

Benefits of Receptionist position :

• Health Insurance
• PTO Plan

Schedule

• Monday-Friday 8a-4 : 30p
• May include some holidays / weekends

We are looking for people who are passionate about their work, give excellent care, are team players, have a strong work ethic and love what they do.

Covid19 : During these uncertain times, we just wanted to highlight and reiterate that our 'number one' concern is the safety of our staff and residents. We are taking very seriously the guidelines set forth by the state, and federal agencies on how to best protect ourselves. Please inquire within if you have any concerns.