Receptionist / Office Admin

Sandridge Food Corporation; Morton (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

Sandridge Food Corporation is seeking a Receptionist to manage the front desk, greet visitors, and provide essential administrative support across HR and Operations. This role requires handling calls, managing calendars, and maintaining records in a fast-paced manufacturing environment.

The ideal candidate will have strong communication, organization, and confidentiality skills, with a customer-service mindset to assist employees and vendors effectively on a daily basis.

Qualifications

• High School Diploma/GED required.
• Experience supporting multiple departments or managers preferred.
• Excellent written and verbal communication skills.
• Strong organizational and time management skills.
• Ability to maintain confidentiality with sensitive information.
• Strong customer service and interpersonal skill.

Responsibilities

• Greet and assist visitors, employees, and vendors in a friendly and professional manner.
• Answer, screen, and route incoming calls; take accurate messages as needed.
• Maintain visitor logs, issue badges, and ensure security protocols.
• Monitor front lobby traffic and keep reception area clean from 7am–4pm.
• Sort and distribute incoming mail; manage calendars, conference room reservations.
• Assist with data entry, filing, scanning, and maintaining records.
• Prepare documents, labels, sign-in sheets, and basic reports as requested.
• Support HR and Operations with administrative tasks (e.g., onboarding packets, attendance, scheduling, meeting prep).
• Food Distribution up to 5 days per week (Ice cream, popcorn, food, etc.).
• Assist in scheduling monthly employee engagement situations.

Skills

Communication

Multidepartment support

Customer service

Organizational skills

Time management

Professionalism

Education

High School Diploma/GED

Job description

Sandridge Food Corporation is built on a foundation of innovation, quality and commitment to the customer. We provide services and fresh food solutions for the foodservice and retail industries. A leader in the North American refrigerated foods industry for more than 50 years, Sandridge specializes in fresh refrigerated deli salads, sides, soups, sauces and specialty dishes. Our fresh, never frozen, products are created by culinary experts and designed to please the taste enthusiast.

Reports To

HR Manager

Department

Operations

FLSA Status

Non Exempt

Position Purpose

The Receptionist serves as the first point of contact for visitors, vendors, and employees. This role is responsible for managing the front desk, maintaining a professional environment, and providing administrative support to ensure efficient daily operations. The ideal candidate is personable, organized, dependable, and able to handle a fast-paced environment with professionalism

Key Specific Responsibilities

Front Desk & Guest Services

• Greet and assist visitors, employees, and vendors in a friendly and professional manner.
• Answer, screen, and route incoming calls; take accurate messages as needed.
• Maintain visitor logs, issue badges, and ensure compliance with facility security protocols.
• Monitor front lobby traffic and maintain a clean, organized reception area from 7am-4pm

Administrative Support

• Sort and distribute incoming mail; prepare and send outgoing mail and packages.
• Manage shared calendars, conference room reservations, and companywide announcements when needed.
• Assist with data entry, filing, scanning, and maintaining electronic and physical records.
• Prepare documents, labels, sign-in sheets, and basic reports as requested.
• Support HR and Operations with administrative tasks (e.g., onboarding packets, attendance, scheduling, meeting prep, clean and prepare lockers/ boots,etc .).
• Food Distribution up to 5 days per week (Ice cream, popcorn, food, etc. )
• Assist in scheduling monthly employee engagement situations

Customer & Employee Assistance

• Provide accurate information regarding company procedures and general inquiries.
• Direct employees to appropriate contacts or departments for support.
• Coordinate with departments to ensure visitors and vendors are received timely and appropriately.

Office Coordination

• Monitor and order office supplies for the reception area and shared spaces.
• Maintain and schedule basic upkeep of office equipment (printers, fax, phones).
• Assist in preparing for company events, meetings, and training sessions when requested.
• Notify appropriate personnel of facility or maintenance needs observed at the front desk.

Physical Requirements

• Ability to sit, stand, walk, and move throughout the front office and building for extended periods.
• Ability to lift up to 4 0 lbs. dai ly (e.g., office supplies, packages)
• Must be able to maintain focus and composure in a busy lobby environment.
• Standard office environment within a manufacturing facility.
• Frequent interaction with employees, guests, and vendors.
• May support multiple departments with varying priorities throughout the day.

Qualifications for Position

• High School Diploma/GED required
• Experience supporting multiple departments or managers preferred
• Excellent written and verbal communication skills
• Strong organizational and time management skills
• Ability to maintain confidentiality with sensitive information
• Strong customer service and interpersonal skill

Supervision

Non e

Measurements of Performance

• Confidentiality & Professionalism: Maintains discretion and handles sensitive information appropriately.
• Administrative Accuracy: Completes data entry, reports, and documentation with a high level of accuracy and minimal errors.
• Timeliness of Tasks: Administrative tasks, reports, and requests are completed within established deadlines.
• Organization of Office Operations: Maintains organized filing systems (physical and electronic) that allow for easy access to documents.
• Communication Effectiveness: Provides clear, professional communication with employees, management, vendors, and visitors.
• Responsiveness: Responds to emails, calls, and internal requests in a timely and professional manner.
• Support to Departments: Effectively assists leadership and departments with scheduling, documentation, and administrative needs.
• Attendance & Reliability: Demonstrates consistent attendance and dependability in supporting office functions.

Travel Requirements

• Overnight Travel – sporadic - required
• Overnight Travel – valid passport required for international travel

We offer the opportunity to develop and grow your career, and are committed to promotion from within. Sandridge is an equal opportunity at will employer. It is the policy of the Sandridge Food Corporation to ensure equal employment to all applicable federal regulations and guidelines. Employment discrimination against employees and applicants due to race, color, religion, sex, national origin, disability, age, military status or veteran status is illegal.