Receptionist, Norton Heart & Vascular Institute - Madison, IN, 7:30a-4p

Norton Healthcare; Madison (IN); On-site; USD 19,000 - 25,000; Full time

Job summary

Norton Healthcare in Indiana is seeking a courteous Receptionist to serve as the liaison between physicians and patients. You will answer calls, schedule appointments, welcome visitors, collect registration and insurance information, and route messages to the appropriate staff.

This on-site role emphasizes patient-centric service across ages, with on‑the‑job training provided; knowledge of Spanish is a plus.

Qualifications

• No experience required; we provide comprehensive on the job training.
• Spanish language ability is desirable.

Responsibilities

• Answer telephone, determine the nature of patient calls and schedule appointments.
• Route calls, take messages, pull charts, greet patients and family members.
• Obtain registration and insurance data and update the billing system.
• Facilitate patient flow; may assist with charge entry, referrals and pre-certifications.

Skills

Spanish language

Education

High School Diploma or GED

Job description

The Receptionist serves as the liaison between the physician and patient. The incumbent is responsible for answering the telephone, determining the nature of patient calls and incoming calls, scheduling appointments, routing calls, taking appropriate messages, pulling charts for messages, greeting patients and family members, obtaining registration and insurance data and updating information in the billing system, and facilitating patient flow into the practice. Employee may also be responsible for charge entry, referrals and pre-certifications, as well as scheduling of specialist appointments and diagnostic tests. The incumbent attends to patients utilizing the age appropriate principles of growth and development for patients of all ages according to the practice specialty.

Responsibilities

The Receptionist serves as the liaison between the physician and patient. The incumbent is responsible for answering the telephone, determining the nature of patient calls and incoming calls, scheduling appointments, routing calls, taking appropriate messages, pulling charts for messages, greeting patients and family members, obtaining registration and insurance data and updating information in the billing system, and facilitating patient flow into the practice. Employee may also be responsible for charge entry, referrals and pre-certifications, as well as scheduling of specialist appointments and diagnostic tests. The incumbent attends to patients utilizing the age appropriate principles of growth and development for patients of all ages according to the practice specialty.

Qualifications

No experience required. We provide comprehensive on the job training.

Desired

• Ability to speak Spanish
• High School Diploma or GED High school diploma preferred.