Receptionist Medical

Urgent Team; Bentonville (AR); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking healthcare provider as a Front Desk Receptionist/Medical Assistant in Rogers, AR. This dynamic role involves greeting patients, managing check-ins, and providing essential clinical care. Ideal candidates will have a passion for patient interaction and a commitment to maintaining high standards of service. The position offers flexible scheduling and the opportunity to work in a supportive environment that values your contributions. With competitive benefits and a focus on quality care, this role is perfect for those looking to make a difference in the healthcare field.

Benefits

Medical, Dental, and Vision Options

Retirement savings plans

Continuing Education Reimbursement

Paid Time Off

401K plan with company contribution

No-Cost Office Visits

Generous discounts on some billable services

Qualifications

• Minimum 1 year experience as a Medical Assistant required.
• Knowledge of basic computer software and electronic medical records needed.

Responsibilities

• Greet patients and assist with registration and inquiries.
• Document patient vital signs and history accurately.
• Maintain a clean and professional work environment.

Skills

Patient check-in

Insurance verification

Clinical care

Communication skills

Problem-solving

Education

High school diploma or equivalent

Medical Assistant Certificate

Tools

Electronic medical records

Basic computer software

Job description

Washington Regional Urgent Care is looking for an experienced Front Desk Receptionist / Medical Assistant to join our PRN team in Rogers, AR. The ideal candidate will have a minimum of one year of experience performing Front Desk tasks (patient check-in, insurance verification, etc.) and some clinical experience in a healthcare setting. Flexible availability is desired.

About Washington Regional Urgent Care

Washington Regional Urgent Care, now with 6 locations in Northwest Arkansas, is an affiliate of Urgent Team, one of the largest independent operators of urgent and family care centers in the Southeast. The Urgent Team Family of Centers provides quality and affordable family healthcare at more than 80 locations under eight brands.

Washington Regional Urgent Care’s convenient, walk-in centers provide a range of healthcare services including treatments for injuries and illnesses, occupational health and wellness care. The centers are open seven days a week: Monday through Friday, 8 a.m. to 8 p.m., Saturday, 8 a.m. to 4 p.m., and Sunday, 1 p.m. to 6 p.m. Additionally, all Washington Regional Urgent Care centers are Accredited Care Centers – a designation from the Urgent Care Association which recognizes the company’s commitment to safety, quality, and scope of services.

Job Summary

The Front Desk/Medical Assistant is responsible for greeting patients, activating patient files and providing basic clinical care to patients in alignment with their medical education. Full-time team members work 36-40 hours each week, including every-other weekend. Our PRN (per diem) team members are scheduled on an as-needed basis.

Key Responsibilities

• Promptly greets patients when entering waiting area, exam room, and laboratory or x-ray room
• Answer patient inquiries and direct them through the registration process
• Answer multi-line phones, filing, faxing, scanning documentation and completing daily patient callbacks
• Check in and discharge patients, assist clinical staff and close the office at the end of each shift
• Collect all insurance information, verify patient demographics, process payments, post patient balances and complete phone sheets
• Consistently communicates with patients on wait times; provides direction to the next step in the treatment process
• Provides solutions to patient problems and recognizes and seeks help in emergent/hazardous situations
• Executes follow-up calls with a sense of urgency
• Obtains and accurately documents patient vital signs and weight, takes brief history, past medical, family and social history current medications, allergies and other pertinent historical information as appropriate
• Assists with patient transfers
• Assists with procedures directly supervised by the provider
• Follows documentation procedures and completes required documentation related to patient visit
• Responsible for ensuring patient areas remain neat and tidy throughout the day
• Responsible for cash and check reconciliation and nightly deposit drop offs
• Maintain a neat and clean work environment and professional appearance
• Adhere to all relevant health and safety procedures

WHAT'S REQUIRED?

• High school diploma or equivalent
• Prior experience performing clerical tasks in a medical office setting
• Minimum 1 year of experience as a Medical Assistant
• Medical Assistant Certificate or equivalent experience
• Knowledge of basic computer software and the ability to learn electronic medical records
• BLS Certification

Full-time Benefits Include

• Competitive Salary
• Medical, Dental, and Vision Options
• Retirement savings plans
• Continuing Education Reimbursement
• Paid Time Off
• and MORE!

Prn Benefits Include

• Competitive Salary
• 401K plan with company contribution
• No-Cost Office Visits and generous discounts on some billable services

Employment Type: Full Time

Seniority level

Entry level

Employment type

Full-time

Job function

Health Care Provider and Administrative

Industries

Hospitals and Health Care and Medical Practices