Receptionist/Mail Clerk - Bilingual Spanish

Sweet James; Roswell (GA); Presencial; USD 28.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with match

PTO and holidays

FSA/HSA option

Descripción de la vacante

Sweet James Accident Attorneys is a rapidly growing, AI-powered personal injury firm. We are seeking a responsible front office receptionist to join our Roswell, GA on-site team.

The role focuses on client communication, mail handling, document management, and strong administrative support to the legal team, with opportunities to grow within a dynamic, compassionate firm.

Formación

• Associate degree or higher required.
• At least one year of receptionist/administrative experience.
• Strong work ethic with a positive attitude.
• Excellent written and verbal communication skills.
• Data-entry experience and typing speed required.
• Ability to perform repetitive tasks quickly and accurately.
• Comfortable in a fast-paced environment.
• Strong customer service experience and attention to detail.

Responsabilidades

• Answer and direct calls, emails, and visitors to the right person or department.
• Receive, sort, and distribute mail; prepare outgoing packages.
• Collect and organize documents, including sensitive information.
• Perform filing, faxing, scanning, copying, and data entry tasks.
• Keep reception, conference rooms, and kitchen area neat.
• Provide general administrative support as needed.
• Support legal team with demand packages and case resolutions.
• Monitor cases and update status in the CRM as deadlines approach.
• Assist HR department when needed.

Conocimientos

Customer service

Data entry

Typing

Communication

Attention to detail

Fast-paced environment

Educación

Associate degree or higher

One year of relevant experience

Herramientas

CRM software

Descripción del empleo

Roswell, GA

Sweet James Accident Attorneys is a rapidly growing, AI-powered personal injury firm based in Orange County, CA. In less than a decade, we've built a nationally recognized brand and a proprietary AI and automation stack that make us one of the largest and most efficient providers of legal services in the country. Our growth runs on a culture of excellence, compassion, and results: Our team is committed to exceptional client experience and to supporting one another in a fast-paced, collaborative environment. We invest in our people, encourage professional growth, and provide meaningful opportunities to build rewarding careers while making a real impact in our clients' lives.

Pay Scale: $20.00–$23.00 per hour (base pay)

Work arrangement: On-site, Monday to Friday

The Role

We are a growing, fast-paced law firm looking for an organized, outgoing, and hard-working front office receptionist. We're seeking a long-term team member who wants a home to grow and is ready to roll up their sleeves.

Responsibilities

• Communicating with clients via phone, email, and in-person, and directing callers or in-person guests to the appropriate person or department.
• Receive, sort and distribute mail and prepare and process outgoing packages and mail.
• Collect and organize documents including sensitive personal information.
• Perform filing, faxing, scanning, copying, and data entry projects.
• Assure that the reception area, conference rooms, and kitchen area are kept neat and tidy at all times.
• General administrative duties as required to meet business needs.
• Assist the legal team in preparing demand packages and in resolving and closing client cases.
• Monitor and prioritize cases as statutes of limitations are approaching.
• Manage case status updates and document all information in CRM.
• Support the HR department when needed.

Qualifications

• Associate degree or higher.
• At least one year of relevant experience.
• A solid work ethic and a positive attitude.
• Ability to work well under pressure while maintaining a good sense of humor.
• Strong customer service experience and excellent attention to detail.
• Data-entry experience and typing skills.
• Ability to perform repetitive tasks quickly and accurately.
• Excellent written and verbal communication skills.
• Must be comfortable working in a fast-paced environment.
• Benefits package: medical, dental, vision, and life insurance
• FSA or HSA option, depending on the selected medical plan
• 401(k) with 2% match after 90 days
• Paid time off (PTO) policy and paid holidays
• Ongoing mentorship, leadership support, and professional development and career advancement opportunities

At Sweet James, we don't just offer jobs - we build careers. If you're ready to join a firm that values excellence with an unwavering passion for life changing results, we'd love to hear from you.

Sweet James is an equal opportunity employer. We welcome applicants of every background and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.

We will consider qualified applicants with arrest or conviction records in accordance with the California Fair Chance Act and applicable local law.

Stay safe: We will never ask for payment or banking information during the hiring process.