RECEPTIONIST/INTAKE CLERK

Universal Health Services; North Little Rock (AR); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k with company match

Paid Time Off

Educational Tuition Reimbursement

Job summary

The BridgeWay, part of Universal Health Services, is seeking a Receptionist/Intake Clerk to serve as the communication hub for the hospital. You will answer calls, route messages, greet visitors, and support intake with data entry and verification.

This role operates Mon-Fri, 8a-5p, on-site in Arkansas; previous switchboard or customer service experience is preferred. Benefits include medical, dental, vision, 401k, PTO and tuition reimbursement.

Qualifications

• Excellent verbal and written communication skills.
• Ability to follow oral and written instructions accurately.
• Proficient computer skills to operate intake technology and hospital systems.
• Effective interpersonal skills for a fast-paced environment with interruptions.

Responsibilities

• Answer and route all incoming telephone calls; manage messages and switchboard operations.
• Greet visitors, determine needs, and direct them appropriately to the Intake department.
• Perform data entry, insurance verification, check faxes, and related clerical tasks.

Skills

Clear communication

Follow instructions

Computer skills

Interpersonal skills

Education

High school diploma or equivalent

Job description

Responsibilities

For over 40 years The BridgeWay has been connecting with communities throughout Arkansas and beyond. The BridgeWay offers a continuum of services designed to help children, adolescents and adults who are experiencing behavioral, emotional or addictive problems that can lead to fractured lives. Our team of professionals includes board-certified child/adolescent and adult psychiatrists, licensed clinical therapists, nurses and mental health associates who are here to help people reconnect with their families, friends and employers so that they may lead productive lives. Tucked within the wooded hills of Central Arkansas, The BridgeWay is just moments away from the major highways that unite Arkansans throughout the state. Founded in 1983 and accredited by The Joint Commission, our quiet campus has retained much of the cozy charm and character that existed then.

The BridgeWay is currently seeking an Receptionist/Intake Clerk to join our team!

The Receptionist/Intake Clerk serves as the communication and information center for the hospital. This position correctly answers and routes all incoming telephone calls, takes messages, and ensures smooth functioning of the hospital switchboard and telephone communications. The Intake Clerk cordially greets and receives hospital guests, establishes their needs and appropriately directs visitors. The Intake Clerk also completes other tasks to assist the Intake department such as data entry, insurance verification, checks faxes, and other clerical type responsibilities.

Benefit Highlights

• Challenging and rewarding work environment
• Growth and development opportunities within UHS and its subsidiaries
• Competitive compensation
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• 401k plan with company match
• Generous Paid Time Off plan
• Educational Tuition Reimbursement

The BridgeWay is one of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $14.3 billion in 2023. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 96,700 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com.

Qualifications

Job Specifics: Mon-Fri, 8a-5p

Requirements

Licenses or Certifications: None.

Total education, vocational training and experience: High school diploma or equivalent. Previous experience in switchboard operations or customer service preferred.

Skills and Abilities

1. Ability to follow oral and written instructions.
2. Excellent communication skills are required to communicate orally in a clear, concise manner with employees, physicians, administration, the medical staff, and the public.
3. Proficient computer skills to operate Intake technology.
4. Effective interpersonal skills are required to work in a fast-paced environment with frequent interruptions.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Avoid and Report Recruitment Scams

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.