Receptionist & Insurance Team Member

Ben Mayer - State Farm Agent; Neenah (WI); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Disability insurance

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

Ben Mayer - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join our Neenah, WI office. The role centers on greeting clients, coordinating appointments, and supporting the team with daily administrative tasks to keep operations smooth and customer-focused.

You will excel if highly organized, detail-oriented, and comfortable in both in-person and phone conversations. Prior receptionist or customer service experience is preferred; basic Microsoft Office and CRM

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication

Organizational skills

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Ben Mayer - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join our Neenah, WI office. The role centers on greeting clients, coordinating appointments, and supporting the team with daily administrative tasks to keep operations smooth and customer-focused.

You will excel if highly organized, detail-oriented, and comfortable in both in-person and phone conversations. Prior receptionist or customer service experience is preferred; basic Microsoft Office and CRM