Receptionist & Customer Concierge — Insurance Team

Ben Weeks - State Farm Agent; St. Louis (MO); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Ben Weeks - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join our team in Missouri. The ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

Greet customers warmly in person and over the phone, manage appointment scheduling, assist inquiries, and maintain customer records. You will engage customers to identify insurance options and provide exceptional service while supporting administrative

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to appropriate team members.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with customers to identify insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication skills

Organizational skills

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Ben Weeks - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join our team in Missouri. The ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

Greet customers warmly in person and over the phone, manage appointment scheduling, assist inquiries, and maintain customer records. You will engage customers to identify insurance options and provide exceptional service while supporting administrative