Receptionist - Information Desk - Contingent

Henry Ford Health System; Warren (MI); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading healthcare organization is seeking a receptionist to perform varied functions including handling phone calls, greeting guests, and executing clerical duties. The role offers a rotating work schedule with required weekend and holiday shifts, ideal for those looking for flexibility in a healthcare setting.

Qualifications

• 1 year of applicable cumulative job-specific experience required.
• 3 years of customer service experience preferred.
• 6 months of hospital or physician office experience preferred.

Responsibilities

• Performs receptionist functions for assigned areas.
• Receives, screens, routes, and responds to incoming telephone calls.
• Greets guests and provides appropriate assistance and information.

Skills

Customer Service

Teamwork

Flexibility

Education

High School diploma equivalency

Job description

GENERAL SUMMARY

Rotating Work Schedule - Shifts will vary within the hours of 4:45 am - 7:00 pm (Sunday - Saturday).
This role will be scheduled to fill in based on employee time off requests.
Required Weekends and Rotating Holiday Shifts.
Flexibility in work schedule to provide coverage for absent employees.

Responsibilities

• Performs receptionist functions for assigned areas.
• Receives, screens, routes, and responds to incoming telephone calls.
• Takes accurate messages and ensures timely delivery.
• Greets guests and provides appropriate assistance and information.
• Performs additional clerical duties as assigned.

Requirements

• High School diploma equivalency.
• 1 year of applicable cumulative job-specific experience required.
• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Preferred Skills

• 3 Years of Customer Service Experience.
• 6 Months of Hospital or Physician Office Experience.
• Flexibility in work schedule.
• Ability to work in a team setting.

Additional Information

• Organization: Henry Ford Macomb - Oakland Hospitals
• Department: Other Patient Sprt Svcs 002
• Shift: Rotating
• Union Code: Not Applicable