Receptionist II

The US Oncology Network; Town of Middletown (NY); On-site; USD 25,000 - 33,000; Full time

Job summary

The US Oncology Network affiliated practice in Middletown, DE is hiring a front desk patient services coordinator to support daily operations in a busy medical office. Responsibilities include greeting patients, collecting demographic and insurance information, registering new patients, handling co-pays, and maintaining a neat lobby.

The role requires a high school diploma and at least three years of office experience, preferably in healthcare.

Qualifications

• High school diploma or equivalent required.
• Minimum three years office experience, preferably in a medical setting.
• Work is performed in an office environment.

Responsibilities

• Greets patients and visitors into the clinic in a prompt, courteous and professional manner. Obtains all appropriate forms as required.
• Registers all new patients into the system. Prepares and organizes new patient charts. Notifies nursing staff of patient arrivals, placing charts in appointment order.
• Collects co-pays, deductibles and other out of pocket amounts at time of visit. Issues receipts if necessary.
• Maintains lobby area in a neat and orderly manner.
• Follows policies and procedures to contribute to the efficiency of the front office. Covers for other front office functions as requested.
• Prepares correspondence, memos, forms and other typing as requested by supervisor.

Education

High school diploma or equivalent

Job description

Overview

Delaware’s Largest Cancer Treatment Group- Medical Oncology Hematology Consultants, Middletown, DE

We are a private practice comprised of 17 physicians and 12 APPs. Our mission is to provide quality cancer care to the patients in our local community. We are affiliated with the US Oncology Network, which is one of the nation’s largest networks of integrated, community-based oncology practices that are dedicated to advancing high-quality, evidence-based cancer care. Our board-certified physicians in Hematology and Medical Oncology, Palliative Care Medicine, and breast surgery have trained and held faculty positions in nationally and internationally recognized academic centers. Our physicians have extensive experience in the diagnosis and treatment of malignant diseases and disorders of the blood and breast.

Overview

Delaware’s Largest Cancer Treatment Group- Medical Oncology Hematology Consultants, Middletown, DE

We are a private practice comprised of 17 physicians and 12 APPs. Our mission is to provide quality cancer care to the patients in our local community. We are affiliated with the US Oncology Network, which is one of the nation’s largest networks of integrated, community-based oncology practices that are dedicated to advancing high-quality, evidence-based cancer care. Our board-certified physicians in Hematology and Medical Oncology, Palliative Care Medicine, and breast surgery have trained and held faculty positions in nationally and internationally recognized academic centers. Our physicians have extensive experience in the diagnosis and treatment of malignant diseases and disorders of the blood and breast.

Through our relationship with the US oncology Network, we are able to offer a competitive salary and affordable benefits including but not limited as Medical, Dental, Vision, life insurance, 401K profit sharing, tuition reimbursement, and parental leave.

Under supervision or in collaboration with practice physicians, involved in the care of individuals, families and patient groups who are dealing with cancer or other related diagnosis. This care may be in clinic or virtually, via telemedicine. Responsibilities may include duties related to prevention, screening, patient care, management, and research. May serve as direct caregiver, health care consultant, patient educator, administrator, or researcher. Ensures compliance with OSHA and other regulatory standards and requirements. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards.

Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Greets patients and visitors into the clinic in a prompt, courteous and professional manner. Obtains all appropriate forms as required.
• Obtains demographic and insurance information. Obtains copy of patients insurance cards and current driver's license for file. Updates demographic and insurance information as needed in the system.
• Registers all new patients into the system. Prepares and organizes new patient charts. Notifies nursing staff of patient arrivals, placing charts in appointment order. Assists in preparing charts for next days appointments and prints schedules as needed.
• Collects co-pays, deductible and other out of pocket amounts at time of visit. Issues receipts if necessary.
• Distributes condolence cards to patients families as requested.
• Maintains lobby area in a neat and orderly manner.
• Identifies no shows and forwards for patient notification.
• Demonstrates an understanding of patient confidentiality to protect the patient and clinic/corporation.
• Follows policies and procedures to contribute to the efficiency of the front office. Covers for other front office functions as requested.
• Prepares correspondence, memos, forms and other typing as requested by supervisor.

Qualifications

MINIMUM QUALIFICATIONS:

High school diploma or equivalent required. Minimum three years office experience, preferably in a medical setting.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may require sitting for long periods of time; also stooping, bending and stretching for files and supplies. Occasionally lifting files or paper weighing up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, operate a calculator, telephone, copier and other such office equipment. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts. It is necessary to view and type on computer screens for prolonged periods of time.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment. Involves contact with patients and public.