Receptionist I

Canon U.S.A., Inc.; Kalamazoo (MI); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Training & development

Positive work environment

Employee discounts

Job summary

Canon Business Process Services is hiring a Receptionist I in Kalamazoo, MI to greet visitors, screen calls, and support office operations. You will manage a switchboard, route calls, and assist with mailings, scheduling conferences, and basic clerical tasks as required.

The role requires a high school diploma, ~2 years of receptionist experience, and solid customer-service skills. We offer competitive pay, comprehensive training, and employee discounts.

Qualifications

• High school Diploma or equivalent.
• 2 years direct experience as a receptionist.
• Experience in a professional office environment preferred.
• Able to operate various office equipment; basic computer skills (Word, PowerPoint).

Responsibilities

• Handle all incoming calls using a main or floor switchboard and route calls to the appropriate party.
• Greet outside visitors in a professional manner.
• May sign for incoming and outgoing packages; route to appropriate party.
• Use internal paging system.
• Call for car service or messenger as requested by client.
• May perform filing, typing and other administrative duties as requested by client.
• Assist various departments with mass mailings.
• May receive and route faxes.
• May schedule conference room based on client requests and order catering as needed.
• Learn new features and functionalities of copying machines, faxes, scanning, other equipment, PBX boxes as introduced at the site.
• Prepare monthly production and volume reports to measure productivity and billing charges.

Skills

Customer service

Professional attitude

Overtime availability

Education

High School Diploma or equivalent

Tools

Word

PowerPoint

Job description

Receptionist I

Job Locations: US-MI-Kalamazoo

Details

• Requisition ID: 2026-21354
• # of Openings: 1
• Category: Administrative/Clerical
• Position Type: Regular Full-Time

Overview

Act as the first point of contact for outside visitors, vendors, etc. Greets vendors, customers, job applicants and other visitors. May arrange for transportation services when needed. Operates a switchboard typically to route incoming calls and place outgoing calls; performs related duties as required.

Responsibilities

• Handle all incoming calls, using a main or floor switchboard, routes calls to appropriate party
• Greet outside visitors in a professional manner
• May sign for incoming and outgoing packages; route to appropriate party
• Use internal paging system
• Call for car service or messenger as requested by client
• May perform filing, typing and other administrative duties as requested by client
• Assist various departments with mass mailings
• May receive and route faxes
• May schedule conference room based on client requests and order catering as needed
• Due to changing technology in office automation, will be required to learn new features and functionalities of copying machines, faxes, scanning, other equipment, PBX boxes as introduced at the site
• Prepare monthly production and volume reports in order to measure productivity and prepare billing charges

Qualifications

• High school Diploma or equivalent
• 2 years direct experience as a receptionist
• Some prior experience working in a professional office environment, preferred
• Able to operate various office equipment
• Basic computer skills required (Word, PowerPoint)
• Ability to perform routine functions of various equipment and systems (internal phone directory, office directory, as well as photocopying, color copying, faxing, etc.)
• Excellent customer service, professional attitude and appearance are a must. Ability to work overtime & meet deadlines

PHYSICAL DEMANDS

• Physical activity required including bending, reaching, prolonged periods of sitting
• May lift and/or move up to 10 lbs

What We Offer:

• Competitive pay & benefits!
• Comprehensive training and development programs that prepare employees to advance from within.
• A company focused on creating a positive work and client environment.
• Employee discounts on entertainment, products, and services nationwide!

Come Join Our Team!

Canon Business Process Services is committed to providing equal employment opportunities to all applicants for employment and employees and does not discriminate in employment on the basis of race, color, religion, religious creed (including religious dress and grooming practices), sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding or related medical conditions),gender, gender identity/transgendered status, gender expression, national origin (including language use), ancestry, citizenship status, age, marital status, familial status, physical and/or mental disability (including HIV/AIDS, cancer and genetic characteristics), protected medical condition as defined by applicable state and/or local law, military and/or veteran status, sexual orientation, genetic information, political affiliation, domestic violence victim status or any other protected category.