Receptionist HCC

PruittHealth; Brunswick (GA); On-site; USD 26,000 - 38,000; Full time

Job summary

PruittHealth in Brunswick, GA is seeking a Receptionist HCC to perform day-to-day administrative and receptionist duties in line with facility procedures and supervision.

The role requires accurate data handling, timely answering of calls, mail processing, payroll support, and maintaining confidentiality of resident and facility information while supporting the Administrator and staff. You will greet visitors, manage documents, and assist with reporting and billing processes as needed.

Qualifications

• High school diploma or equivalent.
• At least six (6) months experience in payroll, insurance and/or clerical position.
• Preferred two (2) years of experience in a payroll, insurance and/or clerical position.
• Courses in payroll, bookkeeping, office procedures, and related subjects.

Responsibilities

• Answers incoming telephone calls and directs to appropriate person or department.
• Maintains confidentiality of personnel information per Privacy Act and policies.
• Types documents, reports, letters, etc. at least 50 words per minute with high accuracy.
• Remains at repetitious tasks for long periods while completing paperwork.
• Recognizes and reports resident emergencies immediately.
• Maintains strict confidentiality on all facility data.
• Communicates with and supports residents, families, visitors, etc.
• Maintains privacy of records relating to residents and employees.
• Performs tasks per policies and as instructed by the Administrator.
• Notifies supervisor of planned absence or tardiness within policy.
• Prepares and mails statements per billing procedures.
• Assists in preparing time cards and payroll checks.
• Maintains current file/list of residents and on-call personnel information.
• Greets visitors and monitors for suspicious persons or situations.
• Receives, sorts and distributes mail as directed.
• Refers difficult interactions to Administrator or department head.
• Conducts annual salary and wage surveys and reports findings to Administrator.
• Assists with reporting complaints from residents, families, visitors and partners.
• Assists with completing non-essential forms/reports and with supply inventory.

Job description

Job Description - Receptionist HCC (2613806)

Description

JOB PURPOSE:

The duties and responsibilities include performing the day-to-day administrative secretarial and receptionist functions of the facility in accordance with current established procedures, and as directed by the Office Supervisor.

KEY RESPONSIBILITIES:

• Answers incoming telephone calls and direct to appropriate person or department.
• Maintains confidentiality of all pertinent personnel information in accordance with the Privacy Act, as well as established personnel policies governing the release of information.
• Types documents, reports, letter, etc. at least 50 words per minute with high accuracy.
• Remains at repetitious tasks for long periods of time while completing paperwork, etc.
• Recognizes, respond to and/or report resident emergency situations immediately.
• Maintains strict confidentiality on all facility data.
• Communicates with and support residents, families, visitors, etc.
• Maintains privacy of records, conditions and other information relating to residents, employees and facility.
• Performs assigned tasks in accordance with policies and procedures, and as instructed by the Administrator.
• Notifies supervisor of pending absence or tardiness within the time frame described in personnel handbook.
• Prepares and mail statements in accordance with established billing procedures.
• Assists in preparing time cards and distributing payroll checks.
• Maintains current file and listing of residents, emergency phone numbers of on-call personnel, key personnel, etc.
• Greets visitors, guests, residents, sales people and others, and monitor or report suspicious persons or situations to the Administrator.
• Receives, sorts and distributes mail as directed.
• Refers difficult and conflicting interactions or situations to Administrator or appropriate department head.
• Conducts annual salary and wage surveys and reports finding to the Administrator.
• Assists in reporting complaints and grievances from residents, families, visitors and partners.
• Assists with completing forms, reports, etc., that are not considered as essential functions.
• Assists with supply inventory.

Qualifications

MINIMUM EDUCATION REQUIRED:

• High school diploma or equivalent

MINIMUM EXPERIENCE REQUIRED:

• At least six (6) months experience in payroll, insurance and/or clerical position.

ADDITIONAL QUALIFICATIONS: (Preferred qualifications)

• Prefer two (2) years of experience in a payroll, insurance and/or clerical position.
• Courses in payroll, bookkeeping, office procedures, and other related subjects.

Family Makes Us Stronger.

Our family, your family, one family. Committed to loving, giving, and caring. United in making a difference.

As an Equal Employment Opportunity employer, all qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or veteran status.

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For more information regarding Florida’s Care Provider Background Screening Clearinghouse Education and Awareness, please visit https://info.flclearinghouse.com