Receptionist HCC

PruittHealth; Brunswick (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

PruittHealth in Brunswick, GA is seeking a Receptionist HCC to handle incoming calls, greet visitors, and support residents and staff with confidential clerical tasks. The position requires accurate typing (≥50 wpm), strong organizational skills, and the ability to maintain privacy of records and sensitive information in a healthcare setting.

Familiarity with payroll/clerical tasks is preferred, and candidates should be reliable, detail oriented, and able to work with minimal supervision.

Qualifications

• High school diploma or equivalent required.
• At least six months payroll/clerical experience preferred.
• Experience with payroll, bookkeeping or office procedures is a plus.

Responsibilities

• Answers incoming telephone calls and directs to appropriate person/department.
• Maintains confidentiality of personnel information per Privacy Act and policies.
• Types documents at least 50 words per minute with high accuracy.
• Greets visitors, residents and guests; supports staff as needed.
• Maintains privacy of records and sensitive information.
• Supports payroll/clerical tasks and seasonal billing procedures.
• Notifies supervisor of absences or tardiness per handbook.
• Receives, sorts and distributes mail as directed.
• Assists with filing and inventory control.
• Performs tasks per policies and procedures and as instructed by Administrator.

Skills

Phone etiquette

Confidentiality

Typing speed

Interpersonal communication

Multitasking

Education

High school diploma or equivalent

Job description

Job Description - Receptionist HCC (2609234)

Description

Responsibilities

• Answers incoming telephone calls and directs to the appropriate person or department.
• Maintains confidentiality of all pertinent personnel information in accordance with the Privacy Act, as well as established personnel policies governing the release of information.
• Types documents, reports, letters, etc. at least 50 words per minute with high accuracy.
• Remains at repetitious tasks for long periods of time while completing paperwork, etc.
• Recognizes, responds to and/or reports resident emergency situations immediately.
• Maintains strict confidentiality on all facility data.
• Communicates with and supports residents, families, visitors, etc.
• Maintains privacy of records, conditions and other information relating to residents, employees and facility.
• Performs assigned tasks in accordance with policies and procedures, and as instructed by the Administrator.
• Notifies supervisor of pending absence or tardiness within the time frame described in the personnel handbook.
• Prepares and mails statements in accordance with established billing procedures.
• Assists in preparing time cards and distributing payroll checks.
• Maintains current file and listing of residents, emergency phone numbers of on-call personnel, key personnel, etc.
• Greets visitors, guests, residents, sales people and others, and monitors or reports suspicious persons or situations to the Administrator.
• Receives, sorts and distributes mail as directed.
• Refers difficult and conflicting interactions or situations to Administrator or appropriate department head.
• Conducts annual salary and wage surveys and reports findings to the Administrator.
• Assists in reporting complaints and grievances from residents, families, visitors and partners.
• Assists with completing forms, reports, etc., that are not considered essential functions.
• Assists with supply inventory.

Qualifications

• MINIMUM EDUCATION REQUIRED: High school diploma or equivalent
• MINIMUM EXPERIENCE REQUIRED: At least six (6) months experience in payroll, insurance and/or clerical position.
• ADDITIONAL QUALIFICATIONS: (Preferred qualifications)
• Prefer two (2) years of experience in a payroll, insurance and/or clerical position.
• Courses in payroll, bookkeeping, office procedures, and other related subjects.

Family Makes Us Stronger. Our family, your family, one family. Committed to loving, giving, and caring. United in making a difference.

We are eager to connect with you!

As an Equal Employment Opportunity employer, all qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or veteran status.

For Florida Job Postings Only:

For more information regarding Florida’s Care Provider Background Screening Clearinghouse Education and Awareness, please visit https://info.flclearinghouse.com