Receptionist & Growth Path in Insurance

Robertjamesagency; Austell (GA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Hiring bonus

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Robert James - State Farm Agent in Austell, GA is seeking a Receptionist - State Farm Agent Team Member to join a busy agency. The role emphasizes welcoming customers, scheduling, and handling inquiries while identifying opportunities to discuss insurance options.

The ideal candidate is organized, detail-oriented, and eager to grow in the insurance industry. The agency emphasizes teamwork, frontline service, and ongoing development, with a strong community focus and competitive compensation.

Qualifications

• Experience in receptionist or customer service roles.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Sales conversations

Organizational skills

Communication skills

Microsoft Office & CRM

Education

High school diploma or equivalent

Tools

Microsoft Office

CRM systems

Job description

Robert James - State Farm Agent in Austell, GA is seeking a Receptionist - State Farm Agent Team Member to join a busy agency. The role emphasizes welcoming customers, scheduling, and handling inquiries while identifying opportunities to discuss insurance options.

The ideal candidate is organized, detail-oriented, and eager to grow in the insurance industry. The agency emphasizes teamwork, frontline service, and ongoing development, with a strong community focus and competitive compensation.