Receptionist (full-time)

Bryant and Stratton College; Wauwatosa (WI); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Tuition assistance for associates and/

401k

Medical/dental/vision insurance

Generous paid time off

Job summary

Bryant & Stratton College is seeking an Admissions Support Specialist to manage the front desk, handle multi-line calls, greet visitors, and support the admissions team with clerical tasks. You will coordinate calendars across departments and assist during athletic recruitment season as needed.

This role emphasizes professional communication, organization, and the ability to multitask in a busy college environment.

Qualifications

• Associates degree preferred.
• Excellent communication and interpersonal skills.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Answer and direct calls to appropriate staff.
• Maintain daily inquiry log for admissions.
• Retrieve and route voicemail messages.
• Greet and assist visitors; direct to staff or location.
• Manage calendars and appointments across departments.
• Prepare other correspondence as needed for the admissions team.
• Support Admissions, Financial Aid, and Academic Advising.
• Assist during athletic recruitment season as needed.
• Other duties as assigned.

Skills

Phone communication

Customer service

Multitasking

Scheduling

Microsoft Word

Microsoft Excel

Education

Associates degree

Tools

Microsoft Word

Microsoft Excel

Job description

REPORTS TO: Market Director of Admissions

Unlock your full potential in the innovative and inclusive environment at Bryant & Stratton College. We are a career-focused, private, nonprofit college built differently to serve the needs of students, alumni, associates, employers, and the community. Founded in 1854, Bryant & Stratton College offers real-world education leading to bachelor's, associate's, and professional certificates after completion in the fields of healthcare, technology, legal, business, graphic design, and more.

JOB SUMMARY

Responsible for managing multiline telephone system, greeting visitors, handling incoming/outgoing mail, and performing routine clerical tasks for the admissions department.

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:

• Answer and direct calls
• Keeps track of daily inquiry log
• Responsible for retrieving & routing voice mail messages
• Greets and assists visitors
• Directs visitors to appropriate staff member or location
• Comfortable with making and receiving calls to all of the B&SC student population as needs arise
• Able to manage multiple calendars and appointments across different departments
• Prepares other correspondence as needed
• Supports the Admissions, Financial Aid, and Academic Advising Departments
• During Athletic Recruitment Season, support athletics/admissions representatives as athletic admin
• Other duties as assigned

KNOWLEDGE, SKILLS & EXPERIENCE

• Ability to meet and communicate effectively with students and visitors
• Ability to maintain effective working relationships with all associates
• Requires good planning, organizing, and communication skills
• Ability to multi-task in fast paced environment
• Proficient in Microsoft Word and Microsoft Excel.

EDUCATION

• Associates degree from an accredited college preferred.

We offer a comprehensive benefits package that includes:

• competitive salaries
• medical/dental/vision insurance
• generous paid time off
• 401k
• company-paid college tuition for associates and their families
• Bryant & Stratton College is a Public Service Loan Forgiveness eligible employer.

Qualifications

Education

Preferred

Associates or better.

All qualified applicants will receive consideration for employment without regard to age, race, ethnicity, national origin, color, religion, disability, marital status, veteran status, sex/gender (including pregnancy or pregnancy related conditions), sexual orientation, gender identity (including transgender status) or any other legally protected characteristics (“protected characteristics”). Bryant & Stratton College is an Equal Opportunity Employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.