Receptionist- Full Time

summitbhc; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

Raleigh Oaks Behavioral Health in Garner, North Carolina is seeking a full-time receptionist to manage the front desk, answer and route calls, and greet visitors with a courteous, professional demeanor.

The role supports patients and staff, handles mail and payments, and maintains visitor logs and security procedures onsite. A high school diploma and at least one year of related experience are preferred.

Qualifications

• High School diploma or equivalent.
• At least one year related experience preferred.
• Excellent communications and interpersonal skills.

Responsibilities

• Operates switchboard, answers, transfers, and disseminates all incoming calls in a professional manner.
• Pages individuals over the central paging system as requested and per policy.
• Greets and directs visitors, vendors and guests, keeping a proper visitor log.
• Provides assistance to patients and employees, such as making changes, handling valuables, and providing meal tickets.
• Sorts and delivers mail, and handles outgoing mail timely.
• Handles facility inquiries and provides general information.
• Maintains petty cash and processes cash receipts with G/L coding.
• Accepts payments on patient accounts and issues receipts.
• Notifies staff of visitor arrivals and maintains security procedures including visitor badges.

Skills

Excellent communications

Education

High School diploma or equivalent

Job description

Receptionist – Full Time | Raleigh Oaks Behavioral Health | Garner, North Carolina

Schedule: Monday-Friday 1pm-9pm+ rotating weekends!

Roles and Responsibilities:

ESSENTIAL FUNCTIONS:

• Operates switchboard, answers, transfers, and disseminates all incoming calls to appropriate people in a professional and courteous manner and takes messages.
• Pages individuals over the central paging system as requested and according to hospital policy.
• Greets, welcomes, and directs individuals entering the Hospital/Program promptly, assuring that all visitors, vendors and other guests are registered in the facility visitor's log.
• Provides assistance to patients and employees, such as making changes, checking valuables, providing meal tickets, and providing postage as requested.
• Sorts and delivers incoming mail and sends outgoing mail on a timely basis.
• Handles facility inquiries and provide general information.
• Maintains petty cash fund.
• Receives and documents deliveries
• Performs cash receipt batch write-up including G/L coding.
• Accepts payments on patient accounts and writes receipts.
• Notifies facility staff of visitor's arrival.
• Maintains security by following established procedures including monitoring guest logbook and issuing visitor badges, if required.
• Performs data entry as assigned.
• Provides clerical support to other departments, as needed.

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• High School diploma or equivalent required.
• At least one year related experience preferred.
• Excellent communications and interpersonal skills required.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

Not Applicable.

WORK LOCATION:

This position is onsite and is not a remote position.

SUPERVISORY REQUIREMENTS:

This position is an Individual Contributor

Why Raleigh Oaks Behavioral Health?

Raleigh Oaks Behavioral Health offers a comprehensive benefit plan and a competitive salary commensurate with experience and qualifications.

Raleigh Oaks Behavioral Health is an EOE.

Summit BHC is dedicated to serving Veterans with specialized programming at our treatment centers across the country.