Receptionist | Full and Part Time

Lenape Valley Foundation; Doylestown (Bucks County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

DailyPay

Paid training

Career growth

403(b) plan

PTO days

Medical/Dental/Vision

FSA

EAP

Job summary

Lenape Valley Foundation in Doylestown, PA is seeking a Receptionist for both full-time and part-time roles. You will greet clients, check them in, verify information, and coordinate with billing staff in a fast-paced, service-oriented environment.

This role requires excellent communication, strong attention to detail, and the ability to work at the Doylestown office. Training is provided, with DailyPay and a robust benefits package included.

Qualifications

• High School Diploma or GED is required.
• Proficiency with computers and standard Microsoft Office applications.
• Ability to commute to the Doylestown office.
• Excellent communication skills, especially over the phone.
• Strong attention to detail.
• Ability to perform physical requirements of the role, with or without accommodation.

Responsibilities

• Greet all individuals with professionalism, warmth, and respect.
• Check clients in for appointments, verifying demographic and insurance information.
• Use reports to confirm coverage for scheduled services and coordinate with billing staff as needed.
• Maintain data integrity in the Electronic Medical Records system.
• Complete daily opening and closing procedures.
• Manage appointment cancellations for both clients and staff.
• Answer and respond to incoming calls promptly, providing accurate information about LVF and community services.
• Assess urgency of calls and transfer appropriately.
• Maintain comprehensive knowledge of LVF programs, admission criteria, and insurance coverage.
• Verify insurance coverage for Outpatient Intake and explain consent for treatment requirements.
• Schedule initial contacts for access to Outpatient Services.
• Sort and process incoming faxes and related tasks.

Skills

Excellent communication

Phone communication

MS Office proficiency

Strong attention to detail

Customer service

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Receptionist | Full and Part Time

Regular Full-Time DOYLESTOWN, PA, US

Join Our Team

As a Receptionist, you will be the welcoming face and voice of Lenape Valley Foundation (LVF), setting the tone for every individual who calls or walks through our doors. Based in our Doylestown location, this role is ideal for someone who thrives in a fast-paced, service-oriented environment and is passionate about helping others access mental health and wellness services. We have both full and part-time schedules available in our Doylestown location.

What We Offer

• DailyPay- gives you the flexibility to access your earnings immediately, on your own schedule!
• Paid training and professional development
• Growth potential within LVF
• 403(b) Retirement Plan
• FULL TIMEBenefits Package Includes:
  • Generous PTO Policy
    • 15 PTO Days, 10 Paid Sick Days, 4 Paid Personal Days, 7 Paid Holidays, 5 Paid Conference Days
  • Medical, Dental, and Vision Insurance
    • Credit available for medical opt-out
  • Flexible Spending Account (FSA)
  • Long-Term Disability and Basic Life Insurance
  • Employee Assistance Program (EAP)
  • Continuing Education Assistance Program
  • Access to student loan management and repayment support

What You Bring

• High School Diploma or GED (required)
• Proficiency with computers and standard Microsoft Office applications
• Ability to commute to the Doylestown office
• Excellent communication skills, especially over the phone
• Strong attention to detail
• Ability to perform physical requirements of the role, with or without accommodation

Your Role

Reception Responsibilities:

• Greet all individuals with professionalism, warmth, and respect.
• Check clients in for appointments, verifying demographic and insurance information.
• Use reports to confirm coverage for scheduled services and coordinate with billing staff as needed.
• Maintain data integrity in the Electronic Medical Records system.
• Complete daily opening and closing procedures.
• Manage appointment cancellations for both clients and staff.

Call Center Responsibilities:

• Answer and respond to incoming calls promptly, providing accurate information about LVF and community services.
• Assess urgency of calls and transfer appropriately.
• Maintain comprehensive knowledge of LVF programs, admission criteria, and insurance coverage.
• Verify insurance coverage for Outpatient Intake and explain consent for treatment requirements.
• Schedule initial contacts for access to Outpatient Services.
• Sort and process incoming faxes and related tasks.

About Lenape Valley Foundation

Since 1958, Lenape Valley Foundation (LVF) has been a trusted non-profit provider of essential human services in Bucks and Montgomery Counties. Our mission is to partner with individuals facing mental health, substance use, or developmental challenges as they pursue personal goals and improved quality of life. With over 30 programs and a commitment to evidence-based care, LVF continues to evolve to meet community needs.

Our Commitment To Diversity and Inclusion

LVF is an Equal Opportunity Employer. We are committed to fostering a workplace that respects and celebrates diversity. We welcome applicants of all backgrounds and ensure a discrimination and harassment free environment where everyone is treated with dignity.