Receptionist/FT/PM

SBH-Madison, LLC; United States; On-site; USD 32,000 - 38,000; Full time

Job summary

Miramont Behavioral Health in Middleton, Wisconsin seeks a full-time Receptionist to support front-desk operations in the PM shift. The role includes answering calls, directing visitors, and assisting patients and staff with various tasks in a fast-paced health care environment.

Qualifications include a High School diploma or equivalent and at least one year of related experience. Strong communication and interpersonal skills are essential for providing courteous, professional service onsite.

Qualifications

• High School diploma or equivalent is required.
• Excellent communications and interpersonal skills are required.
• At least one year related experience preferred.

Responsibilities

• Operates switchboard, answers and transfers calls professionally and takes messages.
• Pages individuals using the central paging system per hospital policy.
• Greets and directs visitors, ensuring registration in the visitor log.
• Assists patients and staff with changes, valuables, meal tickets, and postage.
• Sorts and delivers mail and handles outgoing mail timely.
• Maintains security by monitoring guest logs and issuing badges if needed.
• Performs data entry and provides clerical support to other departments.

Skills

Communication skills

Interpersonal skills

Education

High School diploma or equivalent

Job description

Receptionist/FT/PM | Miramont Behavioral Health | Middleton, Wisconsin

About the Job:

Schedule: Week 1: Work Mon - Thu 7AM-2PM Off Fri Work Sat/Sun 12PM - 4PM Week 2: Off Mon, Work Tue - Fri 7AM - 2PM, Off Sat/Sun

Roles and Responsibilities:

ESSENTIAL FUNCTIONS:

• Operates switchboard, answers, transfers, and disseminates all incoming calls to appropriate people in a professional and courteous manner and takes messages.
• Pages individuals over the central paging system as requested and according to hospital policy.
• Greets, welcomes, and directs individuals entering the Hospital/Program promptly, assuring that all visitors, vendors and other guests are registered in the facility visitor's log.
• Provides assistance to patients and employees, such as making changes, checking valuables, providing meal tickets, and providing postage as requested.
• Sorts and delivers incoming mail and sends outgoing mail on a timely basis.
• Handles facility inquiries and provide general information.
• Maintains petty cash fund.
• Receives and documents deliveries Performs cash receipt batch write-up including G/L coding.
• Accepts payments on patient accounts and writes receipts.
• Notifies facility staff of visitor’s arrival.
• Maintains security by following established procedures including monitoring guest logbook and issuing visitor badges, if required.
• Performs data entry as assigned.
• Provides clerical support to other departments, as needed.

Education/Experience/Skill Requirements:

• High School diploma or equivalent required.
• At least one year related experience preferred.
• Excellent communications and interpersonal skills required.

Licenses/Designations/Certifications:

Not Applicable.

WORK LOCATION:

This position is onsite and is not a remote position.

SUPERVISORY REQUIREMENTS:

This position is an Individual Contributor

Why Miramont Behavioral Health?

Miramont Behavioral Health offers a comprehensive benefit plan and a competitive salary commensurate with experience and qualifications. Miramont Behavioral Health is an EOE. Veterans and military spouses are highly encouraged to apply. Summit BHC is dedicated to serving Veterans with specialized programming at our treatment centers across the country. We recognize and value the unique strengths of the military community in supporting our mission to serve those who have served.