Receptionist/Front Desk Clerk

Webster Square Vision, inc.; Worcester (MA); On-site; USD 10,000 - 60,000; Part time

Job summary

Webster Square Vision, a well-established eye care practice in Worcester, MA, is seeking a part-time Receptionist/Front Desk Clerk. This role involves essential administrative tasks, including receiving calls, managing patient interactions, and ensuring a welcoming environment. Candidates with strong customer service skills and experience in healthcare settings will thrive in this supportive role.

Qualifications

• Experience in a medical or healthcare setting is a plus.
• Ability to multitask and prioritize responsibilities efficiently.
• Proficiency in basic computer skills and office software.

Responsibilities

• Handle phone calls and perform receptionist duties.
• Maintain communication with patients and deliver excellent customer service.

Skills

Phone Etiquette

Communication skills

Customer Service

Clerical Skills

Multitasking

Basic Computer Skills

Job description

Company Description

Webster Square Vision, Inc. is a longstanding eye care practice founded by Dr. Mark Scott in the Greater Worcester community. With a commitment to providing thorough eye exams and accepting major insurances, we prioritize affordability, accessibility, and accuracy in our services. Our team continues Dr. Scott's legacy by welcoming every patient with a smile.

Role Description

This is a part-time on-site role for a Receptionist/Front Desk Clerk at Webster Square Vision, located in Worcester, MA. The role involves handling phone calls, performing receptionist duties, utilizing clerical skills, maintaining communication with patients, and delivering exceptional customer service on a daily basis.

Qualifications

• Phone Etiquette and Communication skills
• Receptionist Duties and Clerical Skills
• Strong Customer Service abilities
• Experience in a medical or healthcare setting is a plus
• Ability to multitask and prioritize responsibilities efficiently
• Proficiency in basic computer skills and office software