Receptionist for Senior Living

Homestead Home Health Care Services; Canton (CO); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Room for growth

Paid time off

Paid orientation and training

Medical, dental, and vision for full‑/

Job summary

Kingsley Senior Living Facility in Colorado is seeking a welcoming Receptionist to greet residents daily and support front-desk operations, ensuring a courteous, organized environment.

You will handle calls, assist with appointments, coordinate tours, maintain confidentiality per HIPAA, and collaborate with staff to create a positive atmosphere for residents and families. The role emphasizes professional communication and administrative duties at the front desk.

Qualifications

• High school diploma or GED required.
• Pass a criminal background check.
• Strong customer service and communication skills.
• Ability to arrive on time for every shift and be reliable.

Responsibilities

• Greet residents and visitors warmly and provide information.
• Answer multi-line telephone, screen and direct calls, relay messages.
• Assist with appointments, tours for potential clients and families.
• Maintain confidentiality and HIPAA guidelines.
• Maintain a clean, organized front desk and support office tasks.
• Support and collaborate with vendors and other departments.
• Prepare letters, receive mail, organize meetings.

Skills

Customer service

Communication

Time management

Problem-solving

Education

High school diploma or GED

Tools

Word

Excel

Calculator

Copier

Fax machine

Postage machine

Job description

Responsibilities/Qualifications

Kingsley Senior Living Facility is looking for an amazing Receptionist. The Receptionist is the person that meets and greets our residents daily and asks, “What can I do to make your day better?” They are responsible for top-of-the-line customer service and hospitality. Assisting the residents, maintaining their safety and well-being.

Responsibilities

• Shows compassion and tenderness towards the residents and family members.
• Assist with appointments and extracurricular activities.
• Address and resolve residents’ complaints and concerns.
• Protects resident’s confidentiality following HIPAA guidelines.
• Maintains a clean work environment.
• Creates and maintains a positive and friendly environment.
• Encourages residents to participate in activities and outings.
• Marketing, building relationships with the community.
• Assisting with care as needed.
• Assisting and working closely with vendors.
• Oversite of other departments to ensure expectations are met.
• Answer multi-line telephone, screen, and direct calls take and relay messages, and provide information to callers.
• Give tours to potential clients and families.
• Direct individuals to the correct destination, and deal with queries from the public and clients.
• Ensures knowledge of staff movements in and out of the organization.
• Prepare letters and documents, receive, sort, and distribute mail, maintain office filing, and organize meetings.

Benefits

• ROOM FOR GROWTH.
• PAID TIME OFF.
• Paid orientation and training.
• Medical, dental, and vision for full-time employees after 30hrs.

Requirements

• High school diploma or GED.
• Able to pass a criminal background check.
• Must be 18 years old.
• Problem-solving skills and critical thinking.
• Strong knowledge of word, excel, calculator, copier, fax, and postage machine.
• Knowledge of customer service principles and practices.
• A positive attitude and the ability to arrive on time for every shift.