Receptionist (FM)

MANA; Bentonville (AR); On-site; USD 30,000 - 38,000; Full time

Job summary

MANA Family Medicine Clinics are seeking a Receptionist to support daily patient encounters, schedule appointments, and maintain accurate records for physicians. The role emphasizes friendly interactions with patients, families, visitors, and clinic staff, while ensuring smooth front-desk operations.

Responsibilities include verifying patient details, answering calls, relaying messages promptly, handling copays, and balancing daily transactions.

Qualifications

• High school diploma or GED required.

Responsibilities

• Manage all phases of the patient encounter; verify and/or update patient contact information and deliver charts to designated location prior to patient visit.
• Answer incoming telephone calls and follow-up with no-show appointments as needed.
• Receive, record, and relay incoming messages to appropriate personnel timely.
• Collect copays and balances, maintain log sheets, and balance at the end of the day.
• Perform other related duties as assigned.

Education

Highschool Diploma/GED

Job description

Overview

The Receptionist performs various procedures associated with routine patient encounters, maintains positive relationships with patients, family members, visitors and fellow employees. Receptionist makes appointments for patients and maintains accurate and orderly schedules for physicians.

Responsibilities:

• Manage all phases of the patient encounter; verify and/or update patient contact information and deliver charts to designated location prior to patient visit
• Answer incoming telephone calls and follow-up with no-show appointments as needed
• Receive, record, and relay incoming messages to appropriate personnel timely
• Collect copays and balances, maintain log sheets, and balance at the end of the day
• Perform other related duties as assigned

Qualifications:

• Highschool Diploma/GED

About MANA Family Medicine

MANA Family Medicine Clinics provide comprehensive healthcare for every member of the family at all stages of life. At Family Medicine, our specialty focuses on men, women, and children. The family doctors and their care staff have a passion for providing equality healthcare to their patients and to Northwest Arkansas.

About MANA

Medical Associates of Northwest Arkansas (MANA) is an independent physician group that includes family medicine, pediatrics, women’s health and an array of specialists and advanced health services. MANA clinics are independent, physician-owned practices. As a physician-owned practice, our physicians can focus on compassionate, quality, patient care, and retain the quality, personal clinic environment. Physicians make decisions that shape excellent patient care in our practices. By working together, MANA physicians can responsibly manage the costs associated with health care, improve our practice efficiencies, and enhance overall care for patients. Our mission is to improve the quality of life by providing compassionate, comprehensive, quality healthcare.

Benefits We Offer:

At MANA, you will receive more than just pay. We offer various benefits that matter most to you. MANA team members are eligible to receive benefits. Below are some of our various benefit offerings:

Comprehensive Benefits –

• Medical Insurance
• Vision Insurance
• Dental Insurance
• HSA or FSA options with medical insurance
• Voluntary Aflac Accident and Critical Illness
• Employer paid life, long-term & short-term disability benefits
• 401(K) match and profit sharing
• Up to 21.5 paid days off (PDO, EID and Perfect Attendance benefits) & 6 days paid holidays; during your first year of employment
• Corporate Discounts: MANA has partnerships with various local and nationwide retailers to provide discounts to you; Dell, ATT, Verizon, UARK Federal Credit Union, and many more!
• One-On-One Training and Development: At time of hire with MANA, you will go through detailed training to ensure you are equipped with what you need for success in our clinics

Medical Associates of Northwest Arkansas (MANA) is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.