Receptionist Florence Home PRN

Midwest Geriatrics Inc; Omaha, Northern (NE, KY); Hybrid; USD 17,000 - 24,000; Part time

Benefits offered by this job

Employee assistance program

Job summary

Florence Home in Omaha, NE is seeking a friendly receptionist to provide outstanding service to staff, residents, and families. You will answer phones, greet visitors, and support multiple departments with professional communication and teamwork.

The role is part-time, on-site with weekend shifts, and requires strong organization, English literacy, and a willingness to learn. An employee assistance program is offered as a perk.

Qualifications

• Experience in receptionist or customer service preferred.
• Must read, write and follow directions in English.
• Weekend availability and reliability are important.

Responsibilities

• Answering phones and referring calls to the appropriate department.
• Greet residents, families, guests, and staff professionally.
• Communicate across departments for events and inquiries.
• General office duties including typing and email logging deliveries.

Skills

Customer service

Communication

Phone etiquette

Organizational skills

English proficiency

Education

High school diploma or equivalent

Tools

Computer literacy

Job description

Florence Home is a well-established community in the heart of the Florence area, minutes from the interstate. We are a nonprofit, family-oriented, multicultural community where your talent and knowledge will be highly valued.

We are looking for someone that is self-motivated, outgoing and dependable. The candidate will need to have a thorough understanding of receptionist/customer service experience with the ability to manage a busy front desk. We are looking for a team player who can assist seniors with comfort, care and compassion, displaying complete professionalism and class.

The receptionist is responsible for providing excellent customer service to all staff, residents and resident family members. The receptionist is also responsible for providing assistance to all departments, as well as answering phones and assisting residents, family members and potential clients as needed.

Available Shift:

• PRN

Minimum Eligibility Requirements:

• A desire and willingness to learn new systems.
• Prior work in reception or customer service preferred.
• Must be able to read, write and follow oral and written directions at a level necessary to accomplish the job and communicate via verbal and written information.
• Must possess strong organizational skills, and be detail oriented, but flexible in order to accommodate the fluctuating needs of the facility.
• Some knowledge of computer Use helpful.
• Ability to represent the facility in a positive and professional manner.
• Must be able to work effectively in an individual or team setting.
• Must be able to perform duties and responsibilities (Essential Job Functions) with or without reasonable accommodation.

Essential Functions:

• Answering the phones and referring to the appropriate department or person.
• Greet residents, families, guests, and staff in a courteous and professional manner.
• Communicate effectively between departments for special events, vendors, visitors, outside providers, and inquiries.
• General office duties include typing and email, logging of deliveries and excellent communication with supervisor.
• Other duties as assigned

Job Requirements / Qualifications

• Organizational skills
• Flexibility
• Be able to read, write, speak and understand English.
  
• Good communication skills

Job Type: Part-time

Salary: From $15.00 per hour

Benefits:

• Employee assistance program

Schedule:

• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person