Receptionist / First Impressions Ambassador

001 Brown & Brown, Inc; Plano (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

401(k)

Tuition Reimbursement

Mental Health & Wellness

Job summary

Bridge Specialty Group in Plano, TX is seeking a friendly Receptionist / First Impressions Ambassador to join our growing team. You will be the first point of contact for visitors, clients, and teammates, providing courteous service and professional support to keep the office running smoothly.

The ideal candidate enjoys helping others, excels in a fast-paced environment, and demonstrates strong communication, organization, and attention to detail.

Qualifications

• High school diploma or equivalent required.
• Previous receptionist, administrative assistant, customer service, or office support experience preferred.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Outlook, Word, Excel, and Teams.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple priorities while maintaining a high level of professionalism.
• Positive attitude and strong customer service mindset.
• Ability to handle confidential information with discretion.

Responsibilities

• Greet and assist visitors, clients, and vendors in a professional and welcoming manner.
• Answer, screen, and direct incoming phone calls.
• Manage incoming and outgoing mail, packages, and deliveries.
• Maintain office common areas, conference rooms, and reception spaces.
• Coordinate visitor access and office security procedures.
• Assist with meeting and event preparation, including catering and room setup.
• Order and maintain office supplies and inventory.
• Support leaders and teammates with administrative tasks, scheduling, and special projects.
• Assist with document preparation, filing, data entry, and records management.
• Coordinate service requests with building management and office vendors.
• Help facilitate onboarding activities for new teammates and support office-wide initiatives.

Skills

Customer service mindset

Strong verbal & written communication

Excellent organizational skills

Ability to multitask

Professional demeanor

Education

High school diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft Teams

Job description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Bridge Specialty Group is seeking a Receptionist / First Impressions Ambassador to join our growing team in Plano, TX! Bridge Specialty Group is seeking a friendly, organized, and professional Receptionist to join our Plano office. This role serves as the first point of contact for visitors, clients, carriers, and teammates while providing administrative support to ensure the office operates efficiently. The ideal candidate enjoys helping others, thrives in a fast-paced environment, and takes pride in creating a welcoming and professional experience for everyone they interact with.

How You Will Contribute

• Greet and assist visitors, clients, and vendors in a professional and welcoming manner.
• Answer, screen, and direct incoming phone calls.
• Manage incoming and outgoing mail, packages, and deliveries.
• Maintain office common areas, conference rooms, and reception spaces.
• Coordinate visitor access and office security procedures.
• Assist with meeting and event preparation, including catering and room setup.
• Order and maintain office supplies and inventory.
• Support leaders and teammates with administrative tasks, scheduling, and special projects.
• Assist with document preparation, filing, data entry, and records management.
• Coordinate service requests with building management and office vendors.
• Help facilitate onboarding activities for new teammates and support office-wide initiatives.

Skills & Experience to Be Successful

• High school diploma or equivalent required.
• Previous receptionist, administrative assistant, customer service, or office support experience preferred.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Outlook, Word, Excel, and Teams.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple priorities while maintaining a high level of professionalism.
• Positive attitude and strong customer service mindset.
• Ability to handle confidential information with discretion.

About Us

Bridge Specialty Group creates a seamless way to connect the varying needs of our retail partners with the market clout and talents of our wholesale entities. Our more than 25 niche-focused brands reflect our deep experience and specialization in construction, general casualty, environmental liability, professional liability, health care, public entity, workers’ comp, property and personal lines. With more than 50 locations and more than 2,000 team members throughout the United States and Europe, Bridge has access to more than 200 standard and excess & surplus lines carriers that support our $7+ billion premium book. Our focus is on bringing the power of collective size and specialty to the wholesale brokerage marketplace. Bridge Specialty Group – aligning risk with greater reach.

Teammate Benefits & Total Well-Being

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits.

Enrollment waiting periods or eligibility criteria may apply to certain benefits.

Benefit details and offering may vary for subsidiary entities or in specific geographic locations.

The Power To Be Yourself As an Equal Opportunity Employer

The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself". We think of ourselves as a team, so we have teammates - not employees. We strive to attract people who are competitive, driven, and disciplined.

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Founded in 1939 as a small, two-partner firm, Brown & Brown (NYSE: BRO) and our team of companies have grown into one of the world’s largest insurance brokerages while staying true to our foundation of trust, resilience, and delivering results.

With a team that is as connected locally as it is globally, our high-performing, highly collaborative team delivers innovative risk and insurance solutions.

We look for individuals who embrace our culture, thrive in a collaborative environment, are driven to grow and succeed, and are committed to always doing what is right.

With a unique culture built on integrity, superior capabilities and grit, we value teamwork, trust and courage.

We think of ourselves as a team, so we have teammates—not employees, and leaders—not managers.

Everything we do is about the greater “WE”—never “me.”

While diverse in abilities and experience, we are all connected through our core values, a commitment to our local communities and a shared mission—always doing what is best for our customers.