Receptionist (f/m/d)

Hapimag AG; Germany (OH); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Staff accommodation

Performance-related pay

Monthly €50 Edenred voucher

Development opportunities

Job summary

Hapimag AG seeks a dedicated individual to join their team in Westerland. Responsibilities include managing guest correspondence, check-ins, and providing support during guests' stays. Candidates should have completed vocational training in the hotel industry and possess at least one year of relevant experience. Proficiency in German and English is essential. The company offers staff accommodation, performance-related pay, and development opportunities within the organization.

Qualifications

• At least 1 year of experience in the hotel industry.
• Good knowledge of German and English.
• Ability to manage cash independently.

Responsibilities

• Handle guest correspondence and accept reservations.
• Manage check-in and check-out processes.
• Support guests with advice during their stay.
• Ensure compliance with workplace hygiene standards.
• Create customer information and weekly programs.

Skills

Guest correspondence

Reservation acceptance

Bilingual (German and English)

Cash management

Workplace hygiene

Education

Completed vocational training in the hotel industry

Job description

The Hapimag resorts in Westerland are spread across three resorts (Aalborg, Dünenblick, and Margarethenhof). All resorts are centrally located on Sylt. Our three resorts offer a total of 96 holiday apartments, a wellness area with an indoor pool, and an honesty shop.

What you can expect

• Guest correspondence & reservation acceptance
• Check-in / Check-out
• Support & advice for our guests during their stay
• Independent cash management during the shift
• Workplace hygiene and compliance with standards
• Creation of customer information and weekly program

What you bring along

• Completed vocational training in the hotel industry
• At least 1 year of experience
• Good knowledge of German and English

What we offer

• Staff accommodation
• Performance-related pay according to the level of training
• 5 days a week, no part-time work
• A familiar working environment and a team that is happy to support you
• Development opportunities within the Hapimag company
• Monthly €50 Edenred voucher

Local benefits

• Staff accommodation
• Performance-related pay according to the level of training
• 5 days a week, no part-time work
• A familiar working environment and a team that is happy to support you
• Development opportunities within the Hapimag company
• Monthly €50 Edenred voucher

Questions?

For further information, please contact Resort Operations Manager Sven Schmalenberg.