Receptionist-ENDO (69684)

United Digestive; Lithonia (GA); On-site; USD 32,000 - 38,000; Full time

Job summary

United Digestive is seeking a friendly, detail-oriented front desk/clerical professional to support the DeKalb Endoscopy Center in Decatur, GA. You will check patients in, collect payments, update records, and coordinate with nurses.

This PRN role requires high school diploma, good communication, data entry skills, and the ability to handle multiple tasks in a busy clinical environment. Training provided; the environment is drug-free and Equal Opportunity Employer.

Qualifications

• High school graduate or the equivalent; ability to follow written and verbal directions.
• Strong communication and customer service skills.
• Ability to perform data entry and update patient records.
• Willingness to cross-train on additional endoscopy center tasks.

Responsibilities

• Check patients in and alert nurses of arrivals.
• Collect and post payments per front desk procedures.
• Update patient information in Centricity system.
• Restock supplies and maintain a neat patient area.
• Answer phone calls and relay messages to the appropriate party.
• Assist with admission/discharge procedures as directed.
• Cross-train to perform other endoscopy center tasks.

Skills

Excellent communication

Customer service

Data entry

Policy adherence

Education

High school diploma or GED

Job description

Job Details

Job Location: DeKalb Endoscopy Center - Decatur, GA 30033 Position Type: PRN Education Level: High School or GED Travel Percentage: As needed for business requirements Job Category: Endoscopy

GENERAL SUMMARY OF DUTIES:

Check patients in as stated in policy and procedure manual, collect and post payment per front desk training manual. Update patient information as needed in Centricity. Alert nurses of patient arrivals; ensure patient has a ride home with an adult. Prepare charts for procedures. Contributes to the overall function of the unit by being responsible for all clerical duties, some housekeeping chores, and nursing errands as designated.

REPORTS TO:

Charge Nurse

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Duties include but are not limited to:

• Meet and greet, assure that nurses are aware that patient is in the waiting area/needs assistant.


• Handles patient and visitors concerns in a courteous manner, relays the information to the appropriate person as necessary.


• Maintains pleasant environment by restocking supplies, maintaining equipment, and promoting a neat appearance to the area.


• Answer telephone, takes and communicates messages to the appropriate party.


• Assists with admission/discharge procedures as directed.


• Make pre-procedure calls.


• Initiates the medical record for all admission.


• Update patient and insurance information if necessary.


• Assists in retrieval of necessary patient information, equipment, and supplies.


• Ensure that all documents to referring physicians are sent out.


• Must be able to successfully cross-train to perform other tasks in the endoscopy center

REQURED EDUCATION, SKILLS & EXPERIENCE:

High school graduate or the equivalent or MA, certificate. Able to follow written and verbal direction involving policy and procedure pertinent to patient care. Should possess a willingness to expand range of skills to include minor procedures and data entry. Communicate effectively with patient, family, and professional staff.

PHYSICAL/MENTAL/ENVIRONMENTAL DEMANDS OF JOB:

Mental demands include the ability to handle several directives, set priorities, composure and mental stability to adapt to stressful situations. Physical demands include full range of body motion including handling and lifting files and light equipment, manual and finger dexterity, and eye and hand coordination. Requires standing and walking for extensive periods of time, lifting and carrying of items weighing up to 25 pounds; requires correct vision and hearing to normal range; requires working under stressful conditions.

DRUG FREE WORKPLACE

Endoscopy is a drug free workplace. All offers of employment are contingent upon passing a pre-employment drug screening.

EQUAL OPPORTUNITY EMPLOYER

Endoscopy is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, military or veteran status, gender, color or national origin in its employment practices.