Receptionist - Employee Solutions

Henry Ford Health; Macomb Township (MI); On-site; USD 28,000 - 36,000; Full time

Job summary

Henry Ford Health, based in Detroit, is seeking a friendly Receptionist for the Moross Road campus to be the first point of contact for patients, visitors and staff. You will support daily operations by handling calls, greeting guests, and assisting with clerical tasks in a welcoming healthcare environment.

You will screen and route inquiries, take messages, and contribute to a smooth, efficient patient experience.

Qualifications

• High School diploma equivalency OR 1 year of applicable cumulative job-specific experience required.

Responsibilities

• Receive, screen, route, and respond to incoming telephone calls.
• Take accurate messages and ensure their timely delivery.
• Greet guests and provide appropriate assistance and information.
• Perform additional clerical duties as assigned.

Job description

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.

Job Description

Receptionist - Henry Ford Health

Job Title

About the Department

Join our team at the Moross Road campus, a cornerstone of care for Detroit's east side and the Grosse Pointes. Our location blends community roots with the charm of lakefront parks and historic architecture. Situated near the Detroit River corridor, we offer an easy commute and proximity to some of the city's most vibrant neighborhoods. Be part of a team that serves a diverse and dynamic community, providing essential healthcare services with compassion and excellence.

Role Overview

As a Receptionist, you are the first point of contact for our patients, visitors, and staff. Your role is vital in creating a welcoming environment and ensuring smooth communication within our healthcare setting. You will support the daily operations of the department by managing incoming calls, greeting guests, and assisting with clerical tasks, contributing to the overall efficiency and positive experience of everyone who interacts with Henry Ford Health.

Why Henry Ford Health

At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.

What You Will Do

• Receive, screen, route, and respond to incoming telephone calls.
• Take accurate messages and ensure their timely delivery.
• Greet guests and provide appropriate assistance and information.
• Perform additional clerical duties as assigned.

Qualifications

What You Will Need

Required Qualifications

• High School diploma equivalency OR 1 year of applicable cumulative job-specific experience required.

Preferred Qualifications

• None specified.

What We Offer

At Henry Ford Health, you'll find opportunities for career growth, collaboration with diverse teams, and the chance to contribute to mission-driven work. We foster a culture of continuous learning and innovation, empowering you to make a meaningful impact in healthcare.