Receptionist - Developmental Disabilities Health Center

Peak Vista Community Health Centers; Colorado Springs (CO); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life, STD, L

403(b) Retirement with Company Match

Paid Time Off

Tuition Assistance

Perks Rewards

Employee Assistance Program

Job summary

Peak Vista Community Health Centers in Colorado Springs, CO is seeking a Receptionist to be the first point of contact for patients at our outpatient centers. The role runs Monday through Friday, 7:15am to 4:15pm, and includes scheduling appointments, answering calls, handling cash, and assisting patients with intake procedures.

The ideal candidate will have a high school diploma and at least two years of customer service experience.

Qualifications

• Education: High school diploma or equivalent.
• Work Experience: Two years customer service experience preferred.

Responsibilities

• Schedules appointments.
• Performs the necessary intake functions for arriving patients.
• Answers questions, cash handling, direction of telephone calls and other patient service duties.
• Upon arrival, advise patients if provider is delayed.
• Informs patient every 15 minutes of appointment status.
• Maintains front counter coverage and may travel to nearby clinics for coverage or training.
• Develops and maintains good working relationships with departments and leadership.
• Embraces cultural diversity and Peak Vista Core Values.

Skills

Customer service

Cash handling

Education

High school diploma

Job description

Peak Vista Community Health Centers is a nonprofit health care organization whose mission is to provide exceptional health care to people facing access barriers through clinical programs and education. We provide integrated health care services including medical, dental, and behavioral health through our 20 outpatient health centers. We deliver care with our strong "Hospitality" culture. Our organization has over 800 employees and serves more than 74,300 patients annually in the Pikes Peak and East Central regions of Colorado. Our service area covers 14 counties, from the front range to the Kansas border, with locations throughout Colorado Springs, Fountain, Divide, Limon, and Strasburg. Peak Vista is accredited by the Accreditation Association for Ambulatory Health Care, Inc. (AAAHC).

Compensation (Pay): $16.00to $23.20/hourly,based on experience.

Summary of Benefits:

• Medical, Dental, Vision, Life, STD, LTD
• 403(b) Retirement with Company Match
• Paid Time Off
• Tuition Assistance
• Perks Rewards
• Employee Assistance Program

https://www.peakvista.org/resources/benefits-summary

Location: 3205 N Academy Blvd., Suite 120, Colorado Springs, CO 80917

Job Summary:

The Receptionist is the first line of customer service at the centers and provides direct support and guidance to the patrons of Peak Vista by performing the following duties. The schedule for this role is Monday - Friday 7:15am to 4:15pm.

Essential Duties and Responsibilities

• Schedules appointments
• Performs the necessary intake functions for arriving patients
• Answers questions, cash handling, direction of telephone calls and other patient service duties
• Upon arrival, advise patients if provider is delayed
• Informs patient every 15 minutes of appointment status.
• Ensures that coverage and presence is always maintained at the front counter. A primary clinic will be assigned, but may on occasion travel to our nearby clinics to assist with coverage or training
• Ability to frequently travel inside and outside of the Colorado Springs area.
• Promotes and demonstrates the mission, vision, and Core Values of Peak Vista.
• Develops and maintains good working relationships with all departments, the management team, staff, and leadership.
• Embraces cultural diversity among ourselves and our community.
• Responsible for the human, financial, and material resources as well as data and information entrusted to us.
• Strives to deliver the best outcomes and highest quality service.
• Demonstrates knowledge of and adherence to the Compliance Plan and conflict of interest requirements.
• Enhances the effectiveness; efficiency and productivity of the department by contributing to, and participating in, departmental performance improvement goals.
• Other duties as assigned

Supervision Exercised:

None

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

Education: High school diploma or equivalent education

Work Experience: Two years customer service experience preferred

Application Deadline: Applications will be accepted through 11/30/2026. This deadline is based on our current hiring needs and may be extended if necessary. Any extension will be reflected in the job posting.

Successful candidates will complete pre-employment screening; which includes, but is not limited to a Criminal Background check. Peak Vista Community Health Centers is a drug and alcohol free workplace an an Equal Opportunity Employer.

PVCHC participates in the Electronic Employment Verification Program. E-Verify is an Internet-based system that compares information from an employee’s I-9 to data from the U.S. Department of Homeland Security and Social Security Administration Records. To learn more, visit: everify.com