Receptionist / Dental Treatment Bilingual Coordinator

Sonrava; Chula Vista (CA); Presencial; USD 42.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Healthcare Benefits (Medical, Dental,

Paid time Off

401(k)

Employee Assistance Program

Descripción de la vacante

Sonrava is seeking a Patient Care Coordinator to greet patients, coordinate treatments and welcome them into our dental family in Chula Vista, California.

You will liaise with patients, explain procedures and costs, verify insurance, schedule appointments and support a patient‑centered experience. Bilingual Spanish required; excellent communication, strong customer service, and attention to detail are essential, with opportunities for growth.

Formación

• Bilingual Spanish required.
• Customer service experience required.
• Healthcare/dental setting preferred.
• Experience with dental practice management software preferred.
• Attention to detail in patient records and transactions.

Responsabilidades

• Greet and welcome patients in a professional and engaging manner.
• Maintain a productive daily schedule and coordinate appointments.
• Explain treatments, costs, insurance coverage and payment options.
• Follow up with patients to build lasting relationships.
• Ensure compliance with health, privacy and safety regulations.
• Travel as needed for training and job functions.

Conocimientos

Bilingual (Spanish)

Customer service

Excellent communication

Attention to detail

Educación

High school diploma or equivalent

Herramientas

Denticon/Dentrix

Descripción del empleo

Overview

We are looking for a Patient Care Coordinator to join the team!

The Patient Care Coordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales.

Responsibilities

Responsibilities

• Greet and welcome patients in a timely, professional and engaging manner
• Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff
• Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options
• Contact patients to follow up on visits and to build lasting patient relationsships
• Ensure compliance with health, privacy, and safety regulations
• Travel as needed for training and to perform job functions

Benefits for FT Employees

• Healthcare Benefits (Medical, Dental, Vision)
• Paid time Off
• 401(k)
• Employee Assistance Program

Qualifications

Qualifications

• bilingual/ spanish speaker (required)
• customer service experience (required)
• dental experience (preferred)
• experience with insurance verification (preferred)
• Minimum of high school diploma or equivalent required
• At least 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting
• Experience with dental practice management software such as Denticon/Dentrix preferred
• Excellent communication skills to interact with patients, office staff, and third party stakeholders
• Attention to detail in maintaining patient records and managing financial transactions

Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.