Receptionist-DENT Float - East Bakersfield Dental Center

Clinica Sierra Vista; Bakersfield (CA); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Health coverage for family

Competitive pay

Vacation days

Wellness plan and discounts

Continuing education assistance

403(B) plan with company matching

Job summary

Clinica Sierra Vista invites applications for a Receptionist-DENT Float. This role acts as the focal point for the Dental Clinic appointment system, ensuring smooth patient flow across multiple sites within the county.

The float role requires independent work, strong prioritization, and strict confidentiality of patient information. The position involves greeting patients, registering them, scheduling according to protocols, handling reservations, and supporting back-office workflows.

Qualifications

• Must be high school graduate or equivalent.
• At least 18 years of age.
• Two years of experience in a healthcare setting preferred.
• Knowledge of community; skilled in communicating with people and understanding their problems.
• Must believe in health care with dignity for all.
• Valid CA driver license; maintain a clean driving record; keep active auto insurance.

Responsibilities

• Greet and register patients.
• Verify insurance eligibility and/or income to determine fee schedule.
• Check patients in and notify back office per protocol.
• Make appointments according to written protocols.
• Assess walk-in patients and schedule work-in appointments.
• Answer and direct all incoming calls.
• Review daily route slips for accurate posting and billing.
• Confirm next day appointments.
• Take patient payments and record accordingly.
• Scan documents as needed.
• Follow daily deposit procedures.
• Maintain punctual attendance.
• Perform other duties as required.

Skills

Communication skills

Customer service

Education

High school diploma

Job description

Clinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We’re honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages. We don’t inquire about immigration status because we simply don’t need to know. If you come to us, we will treat you like any other patient.

As we grow our team, we are looking for individuals who believe the patient is always #1.

Why work for us?

• Competitive pay which matches your abilities and experience
• Health coverage for you and your family
• Generous number of vacation days per year
• A robust wellness plan and health club discounts
• Continuing education assistance to grow and further your talents
• 403(B) plan with company matching

We're looking for someone to join our team as a Receptionist-DENT Float who:

This position serves as a focal point for the appointment system at the Dental Clinic and is the principal staff member responsible for the smooth flow of patients throughout the Clinic’s various services. The Receptionist makes appointments for the patient’s needs according to written protocols and directs patient to appropriate providers. The Receptionist assures that the time for the day is well scheduled for all providers. This position requires an individual who can function independently, who can prioritize activities, and who will respect the confidentiality of our patient’s problems. The Float Receptionist will be assigned to a primary site, however, will float to other sites within the same county as needed for coverage, sometimes with no advance notice provided.

Essential Functions:

• Greet and register patients as they come in.
• Verify insurance eligibility and/or income, to determine fee schedule.
• Check patients in and follow protocol to notify back office
• Make appointments for patients according to written protocols.
• Perform preliminary needs assessment of walk-in patients and schedule them for a work-in appointment according to written protocols.
• Answer and direct all incoming calls.
• Review daily route slips for accurate posting and billing
• Confirm next day appointments.
• Take patients payments and record accordingly
• Scan documents as needed
• Follow properly daily deposit procedures
• Reasonable and predictable in person attendance.
• Perform other duties as required.

You’ll be successful with the following qualifications:

• Must be High School graduate or an equivalent completion of the 12th grade.
• At least 18 years of age.
• A minimum of two years’ experience in a healthcare setting is preferred
• Knowledge of community; skilled in communicating with people and understanding their problems.
• Must believe in health care with dignity for all.
• Valid CA driver license.
• Maintain a clean driving record.
• Maintain active auto insurance.

Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they’re counting on us.

Clinica Sierra Vista is an equal opportunity employer and strides to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!