RECEPTIONIST/DATA ENTRY CLERK

Lensa; New York (NY); On-site; USD 36,000 - 56,000; Full time

Job summary

The City of New York is hiring a Clerical Associate II for their Human Resources Administration as a Receptionist/Data Entry Clerk. This full-time role involves managing calls from public assistance recipients, data entry, and maintaining job listing information. Candidates should possess a high school diploma and demonstrate strong keyboard proficiency.

Qualifications

• One year of clerical experience required.
• Proficiency of 100 keystrokes per minute.

Responsibilities

• Screens and monitors calls from public assistance recipients.
• Schedules appointments for pre-screening at Business Link.
• Enters data for recipients signing up for pre-screening.

Skills

Keyboard proficiency

Education

High school diploma or equivalent

Job description

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Job Description

MUST BE PERMANENT IN THE CIVIL SERVICE CLERICAL ASSOCIATE TITLE OR IF YOU ARE HIRED PROVISIONALLY AS A CLERICAL ASSOCIATE, YOU MUST TAKE AND PASS THE CIVIL SERVICE EXAM WHEN IT BECOMES AVAILABLE FOR CONTINUED EMPLOYMENT.

The New York City Human Resources Administration (HRA) provides social services and economic assistance to individuals and families to promote self-sufficiency through programs such as: Cash Assistance, SNAP, childcare, eviction prevention, adult protective services, job training, employment support, domestic violence assistance, and child support enforcement. The Employment & Support Services Administration- Career Services offers unique services to eligible New Yorkers to help achieve long-term self-sufficiency.

Business Link, a division of HRA, connects employers with jobseekers, provides free job placement services, hosts job fairs, maintains a job seeker repository, and offers alerts through its TEXT2Work program. It works closely with the community and employers to fill job orders and provide subsidized training for low-income individuals and Cash Assistance recipients.

The Career Services is recruiting for one (1) Clerical Associate II position as a Receptionist/Data Entry Clerk.

Responsibilities

• Screens and monitors calls from public assistance recipients, provides information about job openings, and transfers or refers calls as needed.
• Schedules appointments for pre-screening at Business Link.
• Enters data for recipients signing up for pre-screening and for special projects.
• Prepares and processes participant paperwork, ensuring necessary documentation is available.
• Maintains informational bulletin boards and flyers about job openings.
• Updates and maintains Business Link’s 24/7 bilingual (English/Spanish) job listings.
• Assists in administering typing tests for participants as needed.

Correct Salary Range: $36,971 - $42,517

Work Location: 123 William Street, New York, NY 10038

Hours/Schedule: Monday to Friday, 09:00 AM to 05:00 PM (Flex)

Qualifications

Educational Requirements: High school diploma or equivalent, plus one year of clerical experience.

Skills: Keyboard proficiency with a minimum of 100 keystrokes per minute.

Additional Information

The City of New York is an equal opportunity employer committed to diversity and inclusion. We prohibit discrimination based on sex, race, ethnicity, age, religion, disability, sexual orientation, gender identity, veteran status, or pregnancy.

Salary Range: Min: $36,917; Max: $55,082

Additional Details

• Seniority Level: Entry level
• Employment Type: Full-time
• Job Function: Administrative
• Industries: IT Services and Consulting

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