RECEPTIONIST/DATA ENTRY CLERK

Lensa; New York (NY); On-site; USD 36,000 - 56,000; Full time

Job summary

The City of New York is seeking a Clerical Associate II to perform clerical and reception duties within the Human Resources Administration. Responsibilities include greeting visitors, scheduling appointments, and data entry to support various employment services. This full-time position offers competitive pay and a chance to make an impact in the community.

Qualifications

• One year of clerical experience required.
• Must pass the Clerical Associate Civil Service Exam if provisionally hired.

Responsibilities

• Screens and monitors incoming calls, provides information, and transfers or refers calls as needed.
• Schedules appointments for pre-screening at Business Link.
• Enters data regarding public assistance recipients and special projects.

Skills

Keyboard proficiency

Education

High school diploma or equivalent

Job description

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Job Description

MUST BE PERMANENT IN THE CIVIL SERVICE CLERICAL ASSOCIATE TITLE OR IF YOU ARE HIRED PROVISIONALLY AS A CLERICAL ASSOCIATE, YOU MUST TAKE AND PASS THE CLERICAL ASSOCIATE CIVIL SERVICE EXAM WHEN IT BECOMES AVAILABLE FOR CONTINUED EMPLOYMENT.

The New York City Human Resources Administration (HRA) provides social services and economic assistance to help individuals and families achieve self-sufficiency through various programs such as Cash Assistance, SNAP, childcare, eviction prevention, adult protective services, job training, employment support, domestic violence assistance, and child support enforcement. Employees in Employment & Support Services Administration- Career Services provide tailored services to eligible New Yorkers to promote long-term self-sufficiency.

Business Link, a division of HRA, connects employers with job seekers, offers free job placement services, hosts job fairs, maintains a job seeker database, and provides alerts via the TEXT2Work program. It works closely with the community and employers to fill job orders, provide subsidized training, and support employment for low-income individuals and Cash Assistance recipients.

The Career Services is recruiting for one (1) Clerical Associate II position as a Receptionist/Data Entry Clerk. Under supervision, the role involves clerical duties, greeting visitors, scheduling appointments, and interacting with clients over the phone and in person to facilitate access to Business Link services.

Duties and Responsibilities

• Screens and monitors incoming calls, provides information, and transfers or refers calls as needed.
• Schedules appointments for pre-screening at Business Link.
• Enters data regarding public assistance recipients and special projects.
• Prepares participants for interviews, ensuring they have necessary documentation.
• Maintains informational bulletin boards and flyers.
• Updates and maintains the accuracy of Business Link's bilingual job listings.
• Assists with administering typing tests for participants.

Correct Salary Range: $36,971 - $42,517

Work Location: 123 William Street, New York, NY 10038

Hours/Schedule: Monday to Friday, 09:00 AM to 05:00 PM (Flex)

Qualifications

Qualification Requirements: A high school diploma or equivalent and one year of clerical experience.

Skills Requirement: Keyboard proficiency with a minimum of 100 keystrokes per minute.

Additional Information

The City of New York is an inclusive employer committed to diversity and equal opportunity, prohibiting discrimination based on legally protected characteristics.

Salary Min: $36,917.00

Salary Max: $55,082.00

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Administrative
• Industries: IT Services and IT Consulting

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