Receptionist & Customer Service Associate | Flexible Schedule

Steve Jarvis - State Farm Insurance Agent; City of Rome (NY); Hybrid; USD 39,000 - 49,000; Full time

Benefits offered by this job

Simple IRA

Opportunity for advancement

Paid time off

Bonus based on performance

Training & development

Competitive salary

Flexible schedule

Job summary

Steven Jarvis - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member in Rome, NY. This full-time role greets customers, handles scheduling, and supports office operations.

Ideal candidates are organized, customer-focused, and comfortable discussing insurance options. The position offers a competitive salary and benefits, with opportunities for growth within the agency.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal abilities.
• Excellent organization and multitasking capabilities.
• Comfortable with sales conversations and basic CRM usage.
• Proficient with Microsoft Office.

Responsibilities

• Greet customers in person and on the phone and direct to the right team.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with customers to identify insurance options.
• Provide excellent service and follow up on needs.
• Support team with administrative tasks and projects.

Skills

Communication skills

Interpersonal skills

Organizational skills

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Full Time in Rome - NY

• Simple IRA
• Opportunity for advancement
• Paid time off
• Bonus based on performance

ROLE DESCRIPTION
Steven Jarvis - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation $39,000.00 - $49,000.00 per year

Receptionist - State Farm Agent Team Member

Full Time in Rome - NY

Responsive recruiter Benefits

• Simple IRA
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ROLE DESCRIPTION
Steven Jarvis - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team. RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation $39,000.00 - $49,000.00 per year



Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.

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