Receptionist & Customer Care Specialist – Insurance Team

Juan-Barcenas---State-Farm-Agent; Springdale (AR); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Parental leave

401(k)

401(k) matching

Dental insurance

Free food & snacks

Job summary

Juan Barcenas - State Farm Agent in Springdale, AR is seeking a Receptionist Team Member to join our office. The ideal candidate is organized, detail-oriented, and eager to learn in the insurance industry.

You will greet customers, schedule appointments, manage inquiries, update records, and explore insurance options with clients. Strong communication, basic computer skills, and comfort with sales conversations are essential.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone, directing to team members.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with prospective and existing customers to identify insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Communication

Interpersonal skills

Organizational skills

Multitasking

Sales conversations

Microsoft Office

CRM systems

Tools

Microsoft Office

CRM systems

Job description

Juan Barcenas - State Farm Agent in Springdale, AR is seeking a Receptionist Team Member to join our office. The ideal candidate is organized, detail-oriented, and eager to learn in the insurance industry.

You will greet customers, schedule appointments, manage inquiries, update records, and explore insurance options with clients. Strong communication, basic computer skills, and comfort with sales conversations are essential.