Customer Care Receptionist: Growth & Benefits

Edrandolph; Fairbanks (AK); On-site; USD 42,000 - 45,000; Full time

Benefits offered by this job

SIMPLE retirement (3% match)

Paid time off

Opportunity for advancement

Competitive salary

Job summary

A leading insurance agency in Fairbanks seeks a Receptionist/Customer Care Specialist to provide exceptional service and support. The ideal candidate will have experience in customer service, strong communication skills, and methods for organizing multiple tasks effectively. Responsibilities include greeting customers, scheduling appointments, and providing excellent customer service. Compensation ranges from $42,000 to $45,000 annually, along with benefits such as a SIMPLE retirement plan and paid time off.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with customers about insurance options.
• Provide excellent customer service and follow up on needs.

Skills

Communication and interpersonal skills

Organizational and multitasking abilities

Basic computer skills, including Microsoft Office

Job description

A leading insurance agency in Fairbanks seeks a Receptionist/Customer Care Specialist to provide exceptional service and support. The ideal candidate will have experience in customer service, strong communication skills, and methods for organizing multiple tasks effectively. Responsibilities include greeting customers, scheduling appointments, and providing excellent customer service. Compensation ranges from $42,000 to $45,000 annually, along with benefits such as a SIMPLE retirement plan and paid time off.