Receptionist & Customer Advocate for Insurance Team

Jayjacksoninsurance; Lufkin, Northern (TX, KY); Hybrid; USD 35,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Flexible schedule

Job summary

Jay Jackson - State Farm Agent is seeking a highly organized receptionist to join the team in Lufkin, TX. You will greet clients, manage schedules, and support daily operations while identifying opportunities to offer insurance options.

The ideal candidate has customer service experience, strong communication skills, and comfort with sales conversations. This role emphasizes teamwork, growth, and a positive work environment with competitive benefits.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist

Customer Service

Communication

Organization

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Jay Jackson - State Farm Agent is seeking a highly organized receptionist to join the team in Lufkin, TX. You will greet clients, manage schedules, and support daily operations while identifying opportunities to offer insurance options.

The ideal candidate has customer service experience, strong communication skills, and comfort with sales conversations. This role emphasizes teamwork, growth, and a positive work environment with competitive benefits.