Receptionist/Concierge Assisted Living

INNOVATIVE WICKSHIRE PORT ORANGE; Florida; On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Competitive salary

Growth opportunities

Collaborative environment

Employee discounts

Job summary

Colliers at Port Orange is seeking a friendly and organized Receptionist/Concierge for our assisted living community. You will be the first point of contact for residents, families, and visitors, ensuring a warm, welcoming environment while supporting daily operations.

Pass a level 2 background check and be flexible to work weekends and holidays. Prior healthcare or senior living reception experience is preferred; strong multitasking and communication skills are essential.

Qualifications

• High school diploma or equivalent; healthcare or hospitality education a plus.
• Previous receptionist/concierge experience in healthcare or senior living preferred.
• Exceptional interpersonal and communication skills with a friendly, professional demeanor.
• Strong organizational skills with ability to multitask in a fast-paced environment.

Responsibilities

• Greet and assist residents, families, and visitors upon arrival.
• Answer and direct phone calls courteously and efficiently.
• Maintain tidy, organized reception area at all times.
• Manage appointments and community calendar; coordinate activities and events.
• Handle mail and packages with timely distribution.
• Assist residents with inquiries about services, amenities, and local resources.
• Provide information to families on resident care and facility policies.
• Collaborate with departments to ensure seamless communication and operations.
• Maintain confidentiality and HIPAA compliance.
• Assist with light administrative tasks including data entry, filing, and inventory.

Skills

Interpersonal skills

Communication

Multitasking

Customer service

Education

High school diploma

Tools

Microsoft Office Suite

Job description

Job Title: Receptionist/Concierge - Assisted Living Facility**

Location: Colliers at Port Orange

Position Type: Part-Time - must be able to work weekends & holidays, hours range between 8am-8pm, need to have flexibility.

Job Summary

We are seeking a friendly, compassionate, and highly organized Receptionist/Concierge to join our dynamic team at Colliers at Port Orange, an assisted living community dedicated to providing exceptional care and support to our residents. The ideal candidate will serve as the first point of contact for residents, families, and visitors, ensuring a warm and welcoming environment while assisting in daily operations. Must be able to pass a level 2 background check through https://info.flclearinghouse.com/

Key Responsibilities

• Greet and assist residents, families, and visitors upon arrival, ensuring a positive experience.
• Answer and direct phone calls in a courteous and efficient manner, addressing inquiries or directing them to appropriate staff.
• Maintain the reception area, ensuring it is tidy and well-organized at all times.
• Manage appointment scheduling and maintain the community calendar, including coordinating activities and events for residents.
• Handle incoming and outgoing mail and packages, ensuring timely distribution.
• Assist residents with inquiries regarding community services, amenities, and local resources.
• Provide information and support to families and visitors, addressing any concerns or questions related to resident care or facility policies.
• Collaborate with other departments to coordinate services and ensure seamless communication and operations.
• Maintain confidentiality and comply with HIPAA regulations regarding resident information.
• Assist with light administrative tasks, including data entry, filing, and inventory management of supplies.
• Actively participate in daily staff meetings and contribute to a positive team environment.

Qualifications

• High school diploma or equivalent; additional education or certification in healthcare or hospitality is a plus.
• Previous experience in a receptionist or concierge role, preferably in a healthcare or senior living setting.
• Exceptional interpersonal and communication skills, with a friendly and professional demeanor.
• Strong organizational skills and attention to detail, with the ability to multitask effectively in a fast-paced environment.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and comfortable using various office equipment.
• A compassionate and empathetic approach to working with seniors and their families.
• Ability to maintain composure and professionalism in stressful situations.
• Flexibility to work varied shifts, including evenings, weekends, and holidays as needed.

Benefits

• Competitive salary and benefits package
• Opportunity for professional growth and development
• A supportive and collaborative work environment
• Employee discounts and perks

Colliers at Port Orange is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.