Senior Living Concierge & Front Desk Host

INNOVATIVE WICKSHIRE PORT ORANGE; Town of Florida (NY); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Competitive salary and benefits package

Opportunity for professional growth and development

A supportive and collaborative work environment

Employee discounts and perks

Job summary

An assisted living community in the Town of Florida is seeking a Receptionist/Concierge to provide exceptional care and support to residents. The ideal candidate will greet visitors, manage scheduling, and assist with inquiries, ensuring a welcoming environment. Candidates should have strong interpersonal skills and previous experience in a similar role. This position offers a full-time or part-time contract with a competitive salary and a comprehensive benefits package.

Qualifications

• High school diploma or equivalent; additional education or certification in healthcare or hospitality is a plus.
• Previous experience in a receptionist or concierge role, preferably in a healthcare or senior living setting.
• Exceptional interpersonal and communication skills, with a friendly and professional demeanor.
• Strong organizational skills and attention to detail, with the ability to multitask effectively in a fast-paced environment.
• A compassionate and empathetic approach to working with seniors and their families.

Responsibilities

• Greet and assist residents, families, and visitors upon arrival, ensuring a positive experience.
• Answer and direct phone calls in a courteous and efficient manner.
• Maintain the reception area, ensuring it is tidy and well-organized.
• Manage appointment scheduling and maintain the community calendar.
• Handle incoming and outgoing mail and packages.
• Assist residents with inquiries regarding community services.
• Collaborate with other departments to coordinate services.
• Maintain confidentiality and comply with HIPAA regulations.
• Assist with light administrative tasks, including data entry and filing.

Skills

Interpersonal skills

Communication skills

Organizational skills

Multitasking

Compassion

Education

High school diploma or equivalent

Additional education or certification in healthcare or hospitality

Tools

Microsoft Office Suite (Word, Excel, Outlook)

Job description

An assisted living community in the Town of Florida is seeking a Receptionist/Concierge to provide exceptional care and support to residents. The ideal candidate will greet visitors, manage scheduling, and assist with inquiries, ensuring a welcoming environment. Candidates should have strong interpersonal skills and previous experience in a similar role. This position offers a full-time or part-time contract with a competitive salary and a comprehensive benefits package.